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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

extremely supportive

such a user friendly platform. easy and efficient with good communication throughout the initial loan application and thereafter. would recommend for sure. thank you! Reviewed on: 2nd July 2020

User friendly

Great communication, an easy to navigate online account with great features. I would definitely recommend either as a borrower or investor. Reviewed on: 2nd July 2020

Easy, fast, dependable

Fast application with fast decision, easy to facilitate website and understand statements etc. Reviewed on: 2nd July 2020

Superb company

They have helped when I split up from my partner and had issues with finances they were accommodating and very quick Reviewed on: 2nd July 2020

Mr. Waterton

Easy and painless application process, decent rate and all round excellent service. Would use again for borrowing needs, Reviewed on: 2nd July 2020

Always there when you need them

Ratesetter has been very straight forward to engage with. Any time I’ve needed information they have responded quickly. Their website is user friendly and easy to navigate. Reviewed on: 2nd July 2020

Amazing!

Quick easy and reliable. Amazing! X Reviewed on: 2nd July 2020

Fantastic Service

We easy to apply. Fantastic service throughout the process. Reviewed on: 2nd July 2020

Excellent

Used Ratesetter twice and never had any issues, simple to use and excellent service Reviewed on: 2nd July 2020

Easier than ABC

Easiest service we’ve ever used. So straight forward and always recommend them :) Reviewed on: 2nd July 2020

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