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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

1st class company

Quick,easy and friendly experience with ratesetter. Reviewed on: 2nd July 2020

Simple and professional

The application process was transparent and easy. Paying extra is also simple. Checking balance and payments is easily accessible. No complaints whatsoever. Reviewed on: 2nd July 2020

Great rates.

Nearly at the end of the term with my loan with RateSetter. The service has been seamless from beginning to end. They offered the best rate after doing a lot of research. I would recommend RateSetter to other people looking for value when taking out a loan. Reviewed on: 2nd July 2020

Bang on! Found the best deal with rate setter!

Couldnt recommend enough, found the best deal with rate setter, easy to communicate with and resolve issues with Reviewed on: 2nd July 2020

Great products

I've had a couple of loans from Ratesetter and their systems are super easy to use and navigate. I won't be looking elsewhere for loans or for investing in the future. Reviewed on: 2nd July 2020

Does exactly what it says

Excellent for borrowing, easy straight forward process and easy dashboard which show information on your loan. Reviewed on: 2nd July 2020

First class service

Required additional funds and Ratesetter came up trumps for me Reviewed on: 2nd July 2020

Great service

Brilliant service - would use again if I ever needed to Thank you Reviewed on: 2nd July 2020

Great team!!!

If you need a loan I would strongly recommend Ratesetter. Very easy to get in touch with & will help you as much as they can. GO FOR IT. Reviewed on: 2nd July 2020

Easy and good rates

Good experience simple process and easily understandable Reviewed on: 2nd July 2020

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