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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and easy

I was approved for a loan within minutes and the money was in my account the next day. You can easily pay extra into your account to pay your loan off quickly and it's easy to check your account to see where you are with your payments. I would highly recommend using Ratesetter for a loan. This is the second time I have used them Reviewed on: 2nd July 2020

Great Customer Service

Quick and easy to borrow. Great customer service when needing to update details Reviewed on: 2nd July 2020

Trouble free & economic borrowing

I needed a car loan, these people were fast & with a very competitive cost,-I just found them good. Reviewed on: 2nd July 2020

So far so good!

Rather than finance a modern car I chose to take out a loans to buy my dream classic. Process and service was smooth and rapid. Can recommend so far Reviewed on: 2nd July 2020

Quick, sinple & flexible

I required a loan at short notice to replace my old car that failed and rate setter stood out from the crowd by far. Their simple terms, good value rates & early repayment options meant it was a no-brainer! Should I know anybody in need of a loan I always ensure to recommend this lender! Go Rate Setter, taking the moan out of the loan!! Reviewed on: 2nd July 2020

Excellent company

Excellent service Second to one 100% would reccomend. Reviewed on: 2nd July 2020

Very easy to use online

Very easy to apply for a loan and quick to complete. Would definitely use again if I need to. Reviewed on: 2nd July 2020

Wonderful experience

The best service I've had In a long time, so easy to speak to and fully understand my needs and what was best for me Reviewed on: 2nd July 2020

Helped when needed

I needed the loan, and got accepted straightaway and the payment option was affordable and never missed a payment, would defo go back! Reviewed on: 2nd July 2020

Hassle Free. Strsightforward

I've had two loans through ratesetter now. Both times were straightforward and hassle free. Reviewed on: 2nd July 2020

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