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Sainsburys Bank: Mortgage reviews

Name: Mortgage
Rating: 1 (1 reviews)

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Based on 1 reviews, last reviewed 8th Jan 2019

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Worse experience ever Worse service ever. We filled in all paperwork months before our mortgage was due to end and got an offer more than 1 month before the due date. Yet, ... Read more Reviewed on: 8th January 2019

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About this product

Wondering if a mortgage from Sainsbury’s Bank is right for you? See what other people have said about their mortgages - good and bad - to help you make up your mind. Our community shares reviews of their financial products so that you can get the inside track on life as a customer before signing up on the dotted line.

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Sainsburys Bank Mortgage reviews (1)

Worse experience ever

Worse service ever. We filled in all paperwork months before our mortgage was due to end and got an offer more than 1 month before the due date. Yet, their solicitors (Optima legal) did not act on time and we have already paid £240 excess in interest. They don't answer emails or phone calls and don't take responsibility for their delays. We were moving banks to pay less and we are actually paying more. This is being the worse experience we ever had with a bank. Our mortgage advisor has put a formal complaint against Optima Legal, yet they cannot care less as keep delaying the completion, even after acknowledging they have all the documents. Unprofessional and unethical making clients pay for not being able to do their work on time. Reviewed on: 8th January 2019

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