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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1252 reviews)

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4.17

Based on 1,252 reviews, last reviewed 5th Sep 2025

25% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1252)

Review of the Santander, 123 Current Account (discontinued):

interest earning current account

Santander give a decent rate of return on their current account compared to other banks Reviewed on: 6th March 2023

5 Star

No issues, clear and easy to understand. Reviewed on: 21st March 2023

So far so good

An OK bank, not had any major problems Reviewed on: 21st March 2023

New boosts discount

Terrible it’s to much hassle and time consuming. Reviewed on: 21st March 2023

Good student benefits

They have good benefits when opening the account but their customer service is not as good. When in branch they are helpful but over the phone you can end up being passed around a lot of people. Reviewed on: 20th March 2023

Complicated

The rewards weren't worth the effort expended to earn them but also the criteria for earning the rewards were complicated, and the bank wasn't easy to deal with Reviewed on: 19th March 2023

Good starter account

I have had no problem with Santander and their mobile app is fine Reviewed on: 18th March 2023

Discounts are acceptable, let down by response to problems.

If their ‘security’ suspects a breach, they ‘block’ your account, stop paying direct debits - and don’t even tell you!. Sorting it out becomes a major problem, and your credit rating takes a shock. Reviewed on: 17th March 2023

Best account for bills

This account, alongside the newly introduced Santander Edge Current Account is the best account on the market for paying bills, specifically by direct debit. These accounts are the only ones currently on offer with ant institution that offer this service making them a must-have for pretty much anyone. I would strongly recommend them. Reviewed on: 16th March 2023

A decent bank account

It pays for itself in terms of the cash back vs the fee, and it’s easy to use with a good app. Reviewed on: 16th March 2023

Some times

Some times payments will be stopped Reviewed on: 16th March 2023

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