Spoke to June on phone on Wednesday about getting on to new system. I’m 79 and was struggling. She invited me to branch to do... Spoke to June on phone on Wednesday about getting on to new system. I’m 79 and was struggling. She invited me to branch to do it and to change my address. Went in today, and all done. Breath of fresh air compared to banks/other building societies. Thank you June Read more Read less

Excellent service from Katie McNight at Troon. Very patient, very helpful with re-registration online. Many thanks Katie.

I have been having issues logging into your new system. Kaia was so patient going through the process with me.

fantastic service from Abbie helping me to register online it was a lot more simple than I anticipated

Always lovely to pop into the Aberdeen branch and see Cara and Sophie. Both are always excellent and do everything they can to help. First class service!

I received first class service from Gerard Downie. He went above and beyond to assist me with registering for the new online service. He was... I received first class service from Gerard Downie. He went above and beyond to assist me with registering for the new online service. He was super helpful and very patient. He stayed on the phone with me to ensure that the registration process was completed successfullyy. Read more Read less

The service i received from Scottish buid8ng society is by far on a different level to my bank, I didn't feel rushed, or a number,... The service i received from Scottish buid8ng society is by far on a different level to my bank, I didn't feel rushed, or a number, very patient, attentive ,we need more Audreys in banks Read more Read less

Superb service in Edinburgh june was extremely helpful i must say every time I visit the branch the service is on point

Lorraine in Galashiels took the time to explain our ISA option for our little boy. Ensured we had all the correct documents prior to opening... Lorraine in Galashiels took the time to explain our ISA option for our little boy. Ensured we had all the correct documents prior to opening the account. Lorraine then called us to let us know the account had been opened and explained how to set up payments to the new account. Read more Read less