Very helpful. Took plenty of time with me, not rushed and very patient and pleasant. I have always found SBS to be like this

Very attentive ladies in Edinburgh was assisted by kaia today, friendly young lady and helpfull

Excellent - always receive great customer service

What patient and helpful staff in Scottish society , every time I call I get some one different but the service is just as excellent... What patient and helpful staff in Scottish society , every time I call I get some one different but the service is just as excellent everything, today was the only time I have been asked to provide feedback and once again I was serviced to a high standard audrey was brilliant, she got me online and I can now safely say I am no longer a dinosaur..thanks audrey and sbs Read more Read less

Great service from holly today very friendly , efficient and helpfull

Having trouble transferring to the new system, June at the Edinburgh branch went out of her way to assist me. She wanted to see the... Having trouble transferring to the new system, June at the Edinburgh branch went out of her way to assist me. She wanted to see the problem dealt with at the earliest opportunity and kept me informed at every stage in the most professional manner; a big tick in the box for excellent customer service. Read more Read less

Cara helped my husband and I today. A very pleasant young lady who showed herself to be very knowledgeable. Thank you Cara

Called with issue going in to the new online system - June was so helpful and I am now on it

Call with Shirley to sort out problem accessing account - got me back on line in no time. Great to speak to a real person rather than AI or Chatbots!