Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Scottish Building Society reviews

Scottish Building Society Logo
Rated Excellent • 4.90/5

Scottish Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 4,688 product reviews

Average score of 4.90/5
5 star
91%
4 star
7%
3 star
1%
2 star
0%
1 star
0%
Reviews for Scottish Building Society have trended positively over the past 90 days

Scottish Building Society’s Savings service shines with genuinely friendly, helpful staff who make everything feel easy and personal. People love being able to pop into local branches and get clear advice without any pressure. The interest rates are decent but some wish they were a bit more competitive, and a few find the online and ISA transfer processes a bit old-fashioned and slow.

Positive themes

  • Scottish Building Society Savings staff are friendly, helpful and make visits a pleasure. (92 mentions)
  • Scottish Building Society Savings offers clear explanations and helpful advice. (6 mentions)

Negative themes

  • Scottish Building Society Savings would benefit from more branches and longer opening hours. (5 mentions)
Summarised by AI
Was this helpful?

About Scottish Building Society

Scottish Building Society are as true to our purpose today as the day we were founded in 1848– we help the people of Scotland and beyond to buy homes and save for the future by providing uncomplicated financial products in a reassuring and friendly way.

Scottish Building Society at a glance

Contact details

Website
Visit provider website

Reviews for Scottish Building Society

Showing 11 of 4688 company reviews • Last reviewed within 7 days

Well done Shirley at Inverness branch.

Savings • 3rd November 2026

My query by phone was brilliantly dealt with by Shirley at Inverness Branch. It makes such a difference to have such a clear-spoken person on... My query by phone was brilliantly dealt with by Shirley at Inverness Branch. It makes such a difference to have such a clear-spoken person on the other end of the phone, especially when one is older. She provided exactly what I wanted and will follow up by post. Full marks to Scottish Building Society. Read more Read less

{"display":"Heather P","full_name":"Heather P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Very good customer service whenever I need to phone in.

Savings • 3rd November 2026

Very good customer service whenever I need to phone in. Today June in Edinburgh was so helpful with my queries on interest in going into my account

Verified source
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Contacted SBS today & spoke to a lovely lady called...

    Contacted SBS today & spoke to a lovely lady called Audrey Smith, I was looking for some advise & she was very helpfull & knowlegeble & I founf her advise to be very helpfull.

    {"display":"Dennis O","full_name":"Dennis O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Dennis O 3rd November 2026
  • 5.00/5

    Helped by June to get applications posted instead of...

    Helped by June to get applications posted instead of having to come into branch. Also let me know rates available to me

    Savings
    Verified source 3rd November 2026
  • 5.00/5

    Abbie was very efficient in helping me get set up on...

    Abbie was very efficient in helping me get set up online.

    Savings
    Verified source 3rd November 2026
  • 5.00/5

    Good experience

    Had a brilliant experience and most helpful lady Shirley from Inverness

    Savings
    Verified source 3rd November 2026
  • 5.00/5

    Had a brilliant experience and most helpful lady Shi...

    Had a brilliant experience and most helpful lady Shirley from Inverness

    Savings
    Verified source 3rd November 2026
  • 5.00/5

    Had a brilliant experience and most helpful lady Shi...

    Had a brilliant experience and most helpful lady Shirley from Inverness

    Savings
    Verified source 3rd November 2026
  • 5.00/5

    Quick and efficient service at the counter by Natalie.

    Quick and efficient service at the counter by Natalie. Staff here are always pleasant

    Savings
    Verified source 3rd November 2026
  • 5.00/5

    Always good service from SBS

    Always easy to contact SBS and a pleasure to speak to a person instead of an automated service. I needed to get back into my... Always easy to contact SBS and a pleasure to speak to a person instead of an automated service. I needed to get back into my online accounts today and was assisted by Audrey Smith, who was both friendly and efficient. Many thanks. Read more Read less

    {"display":"Kat S","full_name":"Kat S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kat S 3rd November 2026
  • 5.00/5

    Success !!!

    I was having issues accessing my account online and I spoke with Audrey who was extremely helpful, patient and friendly. I could not be happier with the service provided.

    {"display":"Ian G","full_name":"Ian G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ian G 3rd November 2026

    Products from Scottish Building Society

    Showing all products offered by Scottish Building Society

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice