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Scottish Building Society reviews

Scottish Building Society Logo
Rated Excellent • 4.86/5

Scottish Building Society reviews

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Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

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Review summary

People rate this company as Excellent based on 3,312 product reviews

Average score of 4.86/5
5 star
89%
4 star
10%
3 star
1%
2 star
0%
1 star
0%
Reviews for Scottish Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

Pleasant , efficient, knowledgable staff.

Pleasant , efficient, knowledgable staff. Prompt action & answers to queries

{"display":"Loyalty","full_name":"Loyalty","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Loyalty 4th December 2025

Latest negative rating

2/5

Archaic, Useful

Why no online opening, you made me write the first cheque in offer 10 years and POST IT.

Savings
Verified source 24th November 2025
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About Scottish Building Society

Scottish Building Society are as true to our purpose today as the day we were founded in 1848– we help the people of Scotland and beyond to buy homes and save for the future by providing uncomplicated financial products in a reassuring and friendly way.

Scottish Building Society at a glance

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Reviews for Scottish Building Society

Showing 11 of 3312 company reviews • Last reviewed within 7 days

Pleasant , efficient, knowledgable staff.

Savings • 4th December 2025

Pleasant , efficient, knowledgable staff. Prompt action & answers to queries

{"display":"Loyalty","full_name":"Loyalty","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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A social community experience.

Savings • 3rd December 2025

It is lovely to deal face to face with real people - a social community experience where it seems there is friendship and loyalty. The... It is lovely to deal face to face with real people - a social community experience where it seems there is friendship and loyalty. The interest rates are pretty good also. For all of this and more is why SBS has my savings and my bank does not. Thank you SBS. Read more Read less

{"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    Safe, reliable, welcoming

    Branch opening hours a little limied - not everyone can do business online. The face-to-face personal interaction in local branch has always been a key plus for me.

    Savings
    Verified source 28th November 2025
  • 5/5

    Very friendly

    Locally available with good advice readily given.

    Savings
    Verified source 28th November 2025
  • 5/5

    Friendly, helpful, available

    I like the friendliness of your staff and the clarity of what is on offer. Your communication is good. I also like that you are a mutual society.

    Savings
    Verified source 28th November 2025
  • 5/5

    Informative, considerate, courteous

    Local, Scottish, you can get to a branch. Nice to deal with people.

    Savings
    Verified source 28th November 2025
  • 5/5

    In branch service review

    Passbooks provided. It is good having a local branch.

    Savings
    Verified source 28th November 2025
  • 5/5

    Professional and very helpful

    The personal, professional and friendly service.

    Savings
    Verified source 28th November 2025
  • 5/5

    Easy, quick, efficient

    Really easy account opening process.

    Savings
    Verified source 28th November 2025
  • 5/5

    Very efficient and welcoming

    Opening a new account. Very efficient, well explained options. Friendly and helpful staff.

    Savings
    Verified source 28th November 2025
  • 5/5

    Informative, insightful, knowledgeable

    Great experience and looking forward to the fraud event.

    Savings
    Verified source 28th November 2025

    Products from Scottish Building Society

    Showing all products offered by Scottish Building Society

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