Good standard of care for their members and lovely to speak to a person face to face. Don’t change

Busiest I have ever seen the branch in Troon today but the service still faultless.

Perfect experience as always. Amy and her team are outstanding and they are an example of what service should be provided in all establishments.

Very helpful and friendly staff in Glasgow branch sorted everything we needed ,very efficient and explained to us about new isa available will be making a new appointment.

Great staff great to do business with would recommend

The Edinburgh branch was very busy yesterday but the staff were excellent and helped me with my application, Kaia answered all of my queries and was very professional.

Took time to explain the why to my questions, Credit due to Scottish building soc and Amy Richardmond who answered my call

I was impressed by the service , I didn't have to wait for ages for the phone to be answered. I needed help and although... I was impressed by the service , I didn't have to wait for ages for the phone to be answered. I needed help and although I didn't have all the information required Katie McKnight was able to answer my query and provide paperwork to confirm the information. Read more Read less

Called to enquire about some details and answered then lovely email from Amy Richmond to confirm details which was very handy to refer back too.