Had a brilliant experience and most helpful lady Shirley from Inverness

Had a brilliant experience and most helpful lady Shirley from Inverness

Quick and efficient service at the counter by Natalie. Staff here are always pleasant

Always easy to contact SBS and a pleasure to speak to a person instead of an automated service. I needed to get back into my... Always easy to contact SBS and a pleasure to speak to a person instead of an automated service. I needed to get back into my online accounts today and was assisted by Audrey Smith, who was both friendly and efficient. Many thanks. Read more Read less

I was having issues accessing my account online and I spoke with Audrey who was extremely helpful, patient and friendly. I could not be happier with the service provided.

Kaia explained the ISA products in great detail and I was very happy with the service.

Lorraine in the Galashiels branch was very efficient ,explaining my options simply and clearly .So I felt confident to set up three accounts .She did... Lorraine in the Galashiels branch was very efficient ,explaining my options simply and clearly .So I felt confident to set up three accounts .She did all the paperwork in 20minutes .Brilliant service . Read more Read less

Abbie was a great help when I went into Edinburgh today. I was moving money to my bank however Abbie ensured to check I was... Abbie was a great help when I went into Edinburgh today. I was moving money to my bank however Abbie ensured to check I was on the right account for me and went through current savings options I was very impressed. Not many high street banks provide a service like this and everything is online. It made my day. Read more Read less

I was changing my name on an account, but closing it at the same time, excellent help and care, given bt Audrey