The customer service was excellent. Kaia remained polite and helpful even though I was the one who had made the mistake

Very helpful staff i was supported by loraine , my query was dealt with efficiently

Had to ring to resolve a small issue re getting on line. Lisa M was very helpful and patient and this matter was easily and swiftly resolved

Visited the Inverness Branch earlier this week and the service was lovely. Natalie was very welcoming and helpful, she sorted out what I needed and did it with a smile

I had great difficulty registering for SBS's new online savings platform. I telephoned Customer services and spoke to June who was an enormous help and... I had great difficulty registering for SBS's new online savings platform. I telephoned Customer services and spoke to June who was an enormous help and she managed to unravel the problems and got me back online. Thank you. Read more Read less

Was having problems logging onto new system, Katie was so helpful in taking me through all the steps needed

Shirley is excellent, organised and personable, tidied up my finances.

Great service no complaints i got everything done i needed to

SBS is moving to a new internet access system and an app. I was having trouble getting the rather involved system to work. A phone... SBS is moving to a new internet access system and an app. I was having trouble getting the rather involved system to work. A phone call to Troon was taken by Katie McKnight, who was very knowledgeable. She took me through every step expertly waiting to see if it was working and I was able to get the managed to get the new system set up. I'd already spent well over an hour getting nowhere this was all very welcome. SBS has one of the best customer help setups, friemdly, patient and expert. Makes a big difference. Read more Read less