Delightful service from june in gala, nice to see a different face , it was nice to hear how staff are willing to travel to support the members

I was delighted to hear that your Edinburgh branch has moved to a much more accessible location. I came into Edinburgh today to open a... I was delighted to hear that your Edinburgh branch has moved to a much more accessible location. I came into Edinburgh today to open a new bond due to the fantastic rates and I was assisted by Kaia. She went through all of the information thoroughly and I was very happy with the level of professionalism she showed. Read more Read less

I visited without an appointment to open an account and Lisa the manager, was more than happy to help. She took the time to go... I visited without an appointment to open an account and Lisa the manager, was more than happy to help. She took the time to go through everything with me and made the whole process really easy. We also discussed digital banking and, although I'm not quite ready, Lisa offered to spend some one on one time with me at a later date to show me how it all works. Nothing was too much trouble and I felt really well looked after. Excellent service! Read more Read less

I had a lovely chat with Kaia whilst she helped me with my application. Very impressed with the standard of service.

Outstanding service from the branch manager, very thorough , professional and attentive, it was wonderful to hear about all the community work and the society... Outstanding service from the branch manager, very thorough , professional and attentive, it was wonderful to hear about all the community work and the society foundation and what you have done for the community as a new member , a really fantastic well worth trip into Edinburgh Read more Read less

Service from Natalie is always top notch, very friendly and efficient. Never have any issues with the Scottish

Service from Natalie is always top notch, very friendly and efficient. Never have any issues with the Scottish

After checking interest rates and local savings providers I chose the Scottish building society in Edinburgh. On arrival I was greeted and seated. June approached... After checking interest rates and local savings providers I chose the Scottish building society in Edinburgh. On arrival I was greeted and seated. June approached me introducing herself. In her office we discussed my requirements. I joined the society and opened a savings account at what I thought was a competitive rate. June was an excellent ambassador for your organisation. She was friendly and professional throughout. Overall I was impressed with my experience from initial phonecall onwards. Read more Read less

I called yesterday and spoke with Kaia Simoson. She was very polite, listened to my request, and was helpful in dealing with the inquiry.