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Scottish Building Society reviews

Scottish Building Society Logo
Rated Excellent • 4.82/5

Scottish Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion
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Review summary

People rate this company as Excellent based on 2,687 product reviews

Average score of 4.82/5
5 star
86%
4 star
11%
3 star
1%
2 star
1%
1 star
1%
Reviews for Scottish Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Sottish Building Society - excellent service.

I have had Savings Accounts with Sottish Building Society for many years now and the service from the Galashiels branch has always been excellent.

{"display":"THOMAS J","full_name":"THOMAS J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
THOMAS J 10th July 2025

Latest negative rating

1/5

Shirley was Excellent

Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest.

Savings
Verified source 27th June 2025
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About Scottish Building Society

Scottish Building Society are as true to our purpose today as the day we were founded in 1848– we help the people of Scotland and beyond to buy homes and save for the future by providing uncomplicated financial products in a reassuring and friendly way.

Scottish Building Society at a glance

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Reviews for Scottish Building Society

Showing 11 of 2687 company reviews • Last reviewed within 7 days

Sottish Building Society - excellent service.

Savings • 10th July 2025

I have had Savings Accounts with Sottish Building Society for many years now and the service from the Galashiels branch has always been excellent.

{"display":"THOMAS J","full_name":"THOMAS J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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SBS - Yes!

Savings • 6th July 2025

Local Troon branch has very friendly and helpful staff who are know all about the society's products.

{"display":"allan s","full_name":"allan s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Excellent

    Friendly and informative staff very helpful. Open a Branch in Dundee.

    Savings
    Verified source 27th June 2025
  • 4/5

    In branch service review

    Wrote a letter, someone phoned back. Staff from your Aberdeen branch go in touch everything was sorted.

    Savings
    Verified source 27th June 2025
  • 5/5

    In branch service review

    Friendly welcome to the office, as usual.

    Savings
    Verified source 27th June 2025
  • 5/5

    Good Customer Service

    Helpful, Friendly staff at all times.

    Savings
    Verified source 27th June 2025
  • 5/5

    Excellent

    Able to deal with over the phone which is very good.

    Savings
    Verified source 27th June 2025
  • 5/5

    Excellent, Friendly, Local

    The service was so good, I've have come to open a second account. Aberdeen branch staff were flawless in their manner and the information given.... The service was so good, I've have come to open a second account. Aberdeen branch staff were flawless in their manner and the information given. I feel very happy to have my account here. Read more Read less

    Savings
    Verified source 27th June 2025
  • 5/5

    Friendly, Easy, Efficient

    Easy to communicate. Shirley was very friendly.

    Savings
    Verified source 27th June 2025
  • 5/5

    Friendly, Very helpful

    No branch or agency in Wick. Was given forms, details in inverness by helpful staff.

    Savings
    Verified source 27th June 2025
  • 5/5

    Local, Helpful, Informative

    Good communication, easy to talk to someone on the phone, reasonable rates and great to have a local branch to talk to someone face to face.

    Savings
    Verified source 27th June 2025

    Products from Scottish Building Society

    Showing all products offered by Scottish Building Society

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