Rachel & Gerard were both very helpful in solving my problem. I am very grateful to them for all their help.

I have been trying to get logged into your app since July. I came into the branch today and Kaia sorted this within 5 minutes.... I have been trying to get logged into your app since July. I came into the branch today and Kaia sorted this within 5 minutes. So so pleased with this and a big thank you to her. Read more Read less

Outstanding customer service again from Scottish Building Society. Rachel Speedie provided excellent customer care in dealing with my query.

I phoned the customer services line for assistance with resolving an issue with setting up my on line account and Maxine was excellent in resolving the problem

I received great service from Kaia today when enquiring about my interest statements. She was very friendly and polite.

Very helpful. Took plenty of time with me, not rushed and very patient and pleasant. I have always found SBS to be like this

Very attentive ladies in Edinburgh was assisted by kaia today, friendly young lady and helpfull

Excellent - always receive great customer service

What patient and helpful staff in Scottish society , every time I call I get some one different but the service is just as excellent... What patient and helpful staff in Scottish society , every time I call I get some one different but the service is just as excellent everything, today was the only time I have been asked to provide feedback and once again I was serviced to a high standard audrey was brilliant, she got me online and I can now safely say I am no longer a dinosaur..thanks audrey and sbs Read more Read less