Paid advertisement
Smart Money People Logo
Newsletter
Share this page

Scottish Building Society reviews

Scottish Building Society Logo
Rated Excellent • 4.90/5

Scottish Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 4,582 product reviews

Average score of 4.90/5
5 star
91%
4 star
8%
3 star
1%
2 star
0%
1 star
0%
Reviews for Scottish Building Society have trended positively over the past 90 days

Scottish Building Society’s Savings service shines with genuinely friendly, helpful staff who make everything feel easy and personal. People love being able to pop into local branches and get clear advice without any pressure. The interest rates are decent but some wish they were a bit more competitive, and a few find the online and ISA transfer processes a bit old-fashioned and slow.

Positive themes

  • Scottish Building Society Savings staff are friendly, helpful and make visits a pleasure. (92 mentions)
  • Scottish Building Society Savings offers clear explanations and helpful advice. (6 mentions)

Negative themes

  • Scottish Building Society Savings would benefit from more branches and longer opening hours. (5 mentions)
Summarised by AI
Was this helpful?

About Scottish Building Society

Scottish Building Society are as true to our purpose today as the day we were founded in 1848– we help the people of Scotland and beyond to buy homes and save for the future by providing uncomplicated financial products in a reassuring and friendly way.

Scottish Building Society at a glance

Contact details

Website
Visit provider website

Reviews for Scottish Building Society

Showing 11 of 4582 company reviews • Last reviewed within 7 days

Never had to wait at all when I went in the relation...

Savings • 20th October 2026

Never had to wait at all when I went in the relationship centre I was attended to with a smile super service by Aberdeen crew

Verified source
Rated Excellent • 5.00/5
Read more product reviews

Happy with the interaction I had with abbie in Edinb...

Savings • 20th October 2026

Happy with the interaction I had with abbie in Edinburgh she is such a pleasant and polite young lady id recommend the Scottish society

Verified source
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    My experience with Abbie today was very positive

    My experience with Abbie today was very positive

    Savings
    Verified source 20th October 2026
  • 5.00/5

    Call answered immediately and dealt with expertly.

    Call answered immediately and dealt with expertly. Polite and very professional.

    Savings
    Verified source 20th October 2026
  • 5.00/5

    Response to maturity letter.

    I had a chat with Katie at Troon regarding the maturity of my product.

    {"display":"John G","full_name":"John G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    John G 20th October 2026
  • 5.00/5

    Lovely young lady assisted over the phone holly very...

    Lovely young lady assisted over the phone holly very attentive

    Savings
    Verified source 20th October 2026
  • 5.00/5

    Such helpful staff, was seen very quickly to open an...

    Such helpful staff, was seen very quickly to open an account. The ladies at the front were most accommodating and Natalie was very thorough in ensuring our needs were met

    Savings
    Verified source 20th October 2026
  • 5.00/5

    Locked account

    Great to speak to someone Scottish that understands what I am saying and very helpful and friendly

    {"display":"Mandy Smith","full_name":"Mandy Smith","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mandy Smith 20th October 2026
  • 5.00/5

    Thank you Abbie for helping me get unlocked from my...

    Thank you Abbie for helping me get unlocked from my account much appreciated

    Savings
    Verified source 19th October 2026
  • 5.00/5

    Kiya was extremely helpfull today , quick and effici...

    Kiya was extremely helpfull today , quick and efficient, she knows what's she talking about, not like my bank they just waffle nonsense looking for... Kiya was extremely helpfull today , quick and efficient, she knows what's she talking about, not like my bank they just waffle nonsense looking for a sale. Lovely old school service cheers ladies Read more Read less

    Savings
    Verified source 19th October 2026
  • 5.00/5

    Was dealt with over the phone by a lady in gala ( as...

    Was dealt with over the phone by a lady in gala ( as per email signature) very helpfull and knowledgeable , thank you lorraine

    Savings
    Verified source 19th October 2026

    Products from Scottish Building Society

    Showing all products offered by Scottish Building Society

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice