Visited Glasgow centre for financial advice re: my ISAs. Excellent assistance and advice from Loraine. She has helped me make the most of my savings... Visited Glasgow centre for financial advice re: my ISAs. Excellent assistance and advice from Loraine. She has helped me make the most of my savings and now have a better interest rate than I expected. As always the products and interest rates available are clear and easy to understand. I am impressed how well I am served by the society at every branch, where ever I attend and/or online. I have no hesitation recommending the Scottish Building Society to my family and friends. Read more Read less

Great service as always in Galashiels. Audrey was very efficient updating my passbook.

I went into Galashiels office to add funds to my ISA, but was advised by Audrey that I couldn't add to it. Audrey was very... I went into Galashiels office to add funds to my ISA, but was advised by Audrey that I couldn't add to it. Audrey was very helpful and assisted me with completing an application form. Great customer service. Read more Read less

After the frustrations regularly experience with so many now 'faceless' banks and building societies, it is a breath of fresh air to deal with Scottish... After the frustrations regularly experience with so many now 'faceless' banks and building societies, it is a breath of fresh air to deal with Scottish Building Society, who generally answer a call in under a minute and whose staff go out of their way to be helpful and friendly. Today I spoke with a very helpful lady by the name of Katie McKnight based out of the Troon branch, who was so incredibly helpful, professional and friendly and who was an exemplary example of how customer service should be. Read more Read less

As one of Troons longest standing members, I am taking the time to say how wonderful the girls are in Troon branch. I am always... As one of Troons longest standing members, I am taking the time to say how wonderful the girls are in Troon branch. I am always welcomed, know the girls well now, attend branch events and am always dealt with professionally and efficiently. Read more Read less

I was in Glasgow having my passbook updated and was served by a lovely smiley young lady, Lucy, she was very pleasant . She hasnt... I was in Glasgow having my passbook updated and was served by a lovely smiley young lady, Lucy, she was very pleasant . She hasnt long started in her role , well done and thank you Read more Read less

Lovely branch location in Edinburgh and the staff are extremely helpful. I was assisted by Kaia who helped me with tax certificates.

The team in Aberdeen always make me feel like a valued customer. They are very knowledgeable and give all the information needed to make a good choice.

Shirley was very patient sorting out my bond and my interest information, I found it very confusing but she explained so clearly.