Our appointment was on time, and Rachel at the Glasgow branch was excellent with our appllications.

I telephoned today for information regarding a maturing ISA. I spoke with Audrey Smith. There was no waiting time on answering my call. The lady... I telephoned today for information regarding a maturing ISA. I spoke with Audrey Smith. There was no waiting time on answering my call. The lady was polite, confident and approachable and there was no hesitation in getting the information I needed. I commend your staff and services. Thank you, Read more Read less

Good interest rates and branch is handy to get to

I had occasion to contact Scottish Building Society to gather information re interest received for tax year25/26. Natalie in the Inverness branch was super helpful... I had occasion to contact Scottish Building Society to gather information re interest received for tax year25/26. Natalie in the Inverness branch was super helpful ,friendly and professional. It was an absolute pleasure to deal with customer services who care about the customers. Read more Read less

Would not go anywhere else. Rachel the advisor was excellent, polite and courteous, nothing was too much bother. Explanations were understandable without any jargon.

Busy branch given a new tax year not surprised however the staff were attentive ,polite and nothing was trouble

I spoke with Katie McKnight, Troon Branch earlier today. She was very friendly, helpful and efficient which I appreciated very much. An added bonus was... I spoke with Katie McKnight, Troon Branch earlier today. She was very friendly, helpful and efficient which I appreciated very much. An added bonus was that the phone was answered almost immediately. Read more Read less

Good standard of care for their members and lovely to speak to a person face to face. Don’t change

Busiest I have ever seen the branch in Troon today but the service still faultless.