Came into branch as had some questions about my account, was seen immediately by Natalie, very welcoming and answered everything clearly, very happy thank you

I am a new customer to the SBS, and I could not fault the service I received when transferring funds from an other investment company.There... I am a new customer to the SBS, and I could not fault the service I received when transferring funds from an other investment company.There were some difficulties along the way, partly due to my elderly status, but the girl who dealt with me, showed extreme patience and could not have been more helpful. Read more Read less

Suberb customer service very helpful and patient on the phone

Shirley was most helpful when I was having difficulty in setting up my account, the drawback was time I had to wait to speak to her

Kaia and June were so helpful with my queries today. I could not fault their service.

I phoned Scottish building society today (l live to far to make the visit) It didn’t take long at all to be get through to... I phoned Scottish building society today (l live to far to make the visit) It didn’t take long at all to be get through to Katie McKnight - Troon branch. She was very helpful in answering all my questions and putting my mind at ease. The books have been posted. Now it’s a wait and see on how long it will take postman Pat to deliver it. Read more Read less

Whilst opening a new savings plan, member relationship assistant June Mitchell was very helpful and patient in assisting me with my on-line application. I could... Whilst opening a new savings plan, member relationship assistant June Mitchell was very helpful and patient in assisting me with my on-line application. I could not praise nor thank her enough. She did an excellent job! Read more Read less

I had a most helpful telephone conversation with Audrey Smith who answered the call quickly and dealt with my queries in a most efficient and professional way. Thank you Audrey.

Always impressed with the service at Scottish Building Society. I didn’t wait any time at all to speak to someone and Abbie answered my query efficiently.