Kaia was so helpful today and gave me detailed information about your new fixed rate bond account. I look forward to opening this.

Had to go in to deposit some cash the cashier was very helpful

Very helpful ladies in the Inverness Branch, pleasant and professional

Katie from Troon provided the assistance I required to set up my SBS Online account. Took me through the procedure step by step very clear... Katie from Troon provided the assistance I required to set up my SBS Online account. Took me through the procedure step by step very clear and concise, although we did exactly what I I had done 3 times previously without assistance I now received the verification code email, job done. I am now waiting for postal confirmation and/or email to complete setup. It was the email verification code I wasn't receiving prior to Katie's intervention. Thankyou Read more Read less

Maxine was very patient and very helpful.

Have a savings account and run into a few difficulties registering on new online system. Telephoned for help and spoke to David Armstrong. After a... Have a savings account and run into a few difficulties registering on new online system. Telephoned for help and spoke to David Armstrong. After a lengthy problem solving discussion over a few phone calls problem resolved. David remained calm and reassuring throughout this process. Exceptional friendly help. Read more Read less

Holly and Audrey were exceptional and very helpful with my bank transfer

I was helped by a lovely lady in customer services who stayed on the phone with me whilst I registered for the new SBS online.

Difficulty with access my a/c online due to changes in web page. Phoned SBS and was assisted by Rachel who was very patient and helpful.