Lorayne was very helpful and compassionate when discussing a more personal situation i genuinely felt listened to and she was really helpful il be back... Lorayne was very helpful and compassionate when discussing a more personal situation i genuinely felt listened to and she was really helpful il be back next week to finish off my accounts many thanks to her Read more Read less

Sophie was really helpful when I had questions about my forms. Put me at ease and answered everything

Lorraine and Audrey in Galashiels are friendly and helpful. They provide good explanations and they helped me fill in the forms. I needed. I like... Lorraine and Audrey in Galashiels are friendly and helpful. They provide good explanations and they helped me fill in the forms. I needed. I like that I can go in and speak to someone face to face. Read more Read less

A pleasant visit with Shirley opening a savings account.

Great service from Katie contacting me regrading my bank details which I had trouble providing online. The problem was resolved efficiently.

I popped in for information on savings. Staff very pleasant and knowledgeable. I’m shopping around so a good impression made

Great experience in the branch in Frederick street. We opened an isa for each of us and June explained everything really clearly. Very profession and friendly

Very helpful from Gerard thank you

Swift service, friendly manner. Nothing too much trouble and had outcome required. Abbie McKinley was excellent