Great service for Lorraine in gala as always in the gala branch Great team

Nice customer experience in Glasgow today when paying into my savings account , Lucy was pleasant and helpful

I had troubling logging in online and called Katie McKnight in the Troon office who was able to walk me through my issues, She was... I had troubling logging in online and called Katie McKnight in the Troon office who was able to walk me through my issues, She was very helpful and I am grateful for her kind assistance Read more Read less

Dawn was very helpful and informative when I made my initial enquiry regarding the necessary paperwork and identity documents. She happened to be at the... Dawn was very helpful and informative when I made my initial enquiry regarding the necessary paperwork and identity documents. She happened to be at the desk on arrival about a week later and was just as helpful in arranging the meeting with the product representative, Katie. Katie was clear and concise in her communication, explaining the various products available and their differences, giving balanced and unbiased information. The process of opening an account was seamless and quick, and gave me every faith I'd chosen the correct institution and branch to engage. Read more Read less

Troon branch is delightful to deal with. I was in recently regarding my Isa maturity and dealt with Dawn who I have dealt with many times and is always excellent.

Had alot of issues getting onto online after alot of support with june on the telephone who was extremely helpful invited me in to the... Had alot of issues getting onto online after alot of support with june on the telephone who was extremely helpful invited me in to the branch to resolve this. She had so much patience and cant thank her enough for her time today , its old fools like my self that need support from staff..ever so grateful Read more Read less

Thanks to the Edinburgh ladies and to maxinnne, very assertive and professional got all my business attending to efficiently

Lorraine at SBS Galashiels branch was very helpful with efficiently registering my savings account online.

Abbie was very helpful at guiding me on how to register for the new online system