When I phoned to update the valuations in my accounts this morning a lady named Lorraine Thomson answered. She was bright and bubbly in our... When I phoned to update the valuations in my accounts this morning a lady named Lorraine Thomson answered. She was bright and bubbly in our conversation and then towards the end she paused for a couple of seconds and then gave me some positive advice regarding my Ida with SBC and I am going to use her advice and do what Lorraine suggested might be better for that account Read more Read less

My query was dealt with by Audrey competently and efficiently and with great patience!

Spoke to Sofie to get re-registered for my savings account - which wasn’t particularly straight forward. Sofie patiently walked me through this. I was very impressed.

Was in Glasgow today having passbooks updated & uplifting cash. I was served by Lucy she was very pleasant and helpful

The service i recieved today was wonderful, such pleasant and polite ladies in ur organisation, I was in Edinburgh today as a regular Glasgow member... The service i recieved today was wonderful, such pleasant and polite ladies in ur organisation, I was in Edinburgh today as a regular Glasgow member I must say everyone in ur offices are so attentive , asset to your company , I belive the youg assistant was abbie Read more Read less

Kaia helped me with my ISA application in Edinburgh today, she was very efficient with it and saved me a lot of time.

Informative, kind, well informed on saving products. Good experience.

Quick efficient got everything done as requested , holly was polite and helpfull

Was assisted in Edinburgh by june Mitchell who provided fantastic service, very informative provided business cards to pass to family and friends which i thought... Was assisted in Edinburgh by june Mitchell who provided fantastic service, very informative provided business cards to pass to family and friends which i thought was a lovely touch , highly recommend Read more Read less