Smart Money People Logo

Voting in the Insurance choice awards 2025 is open - Vote here

Share this page
Link copied

Scratch & Patch reviews

Scratch & Patch logo
Rated Excellent • 4.76/5

Scratch & Patch reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 275 product reviews

Average score of 4.76/5
5 star
88%
4 star
8%
3 star
1%
2 star
0%
1 star
3%
Reviews for Scratch & Patch have trended positively over the past 90 days

Latest positive rating

5/5

Never had any issues with the pet insurance

Never had any issues with the pet insurance

{"display":"karen marshall","full_name":"karen marshall","avatar":{"url":"\/assets\/uploads\/avatars\/users\/764743.png"}}'s avatar
Pet insurance
karen marshall 18th September 2025

Latest negative rating

1/5

Read the small print

I have never claimed and when I had to make a claim for my dogs tooth to be extracted was told only cover if she had been in an accident.

{"display":"Christine J","full_name":"Christine J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet insurance
Christine J 15th September 2025
See more reviews for Scratch & Patch products

About Scratch & Patch

Scratch & Patch is a UK pet insurance provider, offering tailored coverage for dogs and cats. Want to know what other pet owners think? Read real customer reviews to see how Scratch & Patch policies have helped other pet parents protect their pets.

Scratch & Patch at a glance

Reviews for Scratch & Patch

Showing 11 of 275 company reviews • Last reviewed within 7 days

Never had any issues with the pet insurance

Pet insurance • 18th September 2025

Never had any issues with the pet insurance

{"display":"karen marshall","full_name":"karen marshall","avatar":{"url":"\/assets\/uploads\/avatars\/users\/764743.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great comfort for my dog

Pet insurance • 17th September 2025

I found their service to be great and a nice comfort to have for my dog.

{"display":"Sarah Cotton","full_name":"Sarah Cotton","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1302750.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Just best for your pets

    Easy to set up payments. Always receive email to inform me of payment to be taken, professional helpful company.

    {"display":"Linda Reynolds","full_name":"Linda Reynolds","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    Linda Reynolds 17th September 2025
  • 5/5

    Easy to set up and always keep me i...

    Not used yet but easy to set up and always keep me informed

    {"display":"Tim B","full_name":"Tim B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    Tim B 17th September 2025
  • 5/5

    Efficient, friendly and responsive.

    Efficient, friendly and responsive. Excellent value for money too!

    {"display":"Darron C","full_name":"Darron C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    Darron C 17th September 2025
  • 5/5

    Very helpful & lovely to be able to speak to a real...

    Very helpful & lovely to be able to speak to a real person on the phone!

    {"display":"Kathryn D","full_name":"Kathryn D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    Kathryn D 16th September 2025
  • 5/5

    Reasonable

    Found Scratch and Patch to be reasonably priced.

    {"display":"Sheila Wellard","full_name":"Sheila Wellard","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    Sheila Wellard 16th September 2025
  • 5/5

    Not had to claim but emailed regular

    Not had to claim but emailed regular

    {"display":"Lucinda Mary Roberts","full_name":"Lucinda Mary Roberts","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great value & service

    Offered me a great price which was significantly cheaper than my current pet insurance supplier. The customer service agent I spoke to was also really... Offered me a great price which was significantly cheaper than my current pet insurance supplier. The customer service agent I spoke to was also really helpful and answered all my questions in minutes. Would recommend. Read more Read less

    {"display":"Emma H","full_name":"Emma H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    Emma H 16th September 2025
  • 5/5

    Very pleased

    just that I'm pleased with the service so far.

    {"display":"Paul F","full_name":"Paul F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    Paul F 16th September 2025
  • 5/5

    All in all a great service

    Very easy platform to navigate. Customer Service has been very easy to contact. Reasonable prices compared to others in the market

    {"display":"Mrs Middleton","full_name":"Mrs Middleton","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    Mrs Middleton 16th September 2025

    Products from Scratch & Patch

    Showing all products offered by Scratch & Patch

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice