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Shepherds Friendly: Savings reviews

Name: Savings
Rating: 4.82 (810 reviews)

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4.82

Based on 810 reviews, last reviewed 9th Feb 2020

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

14%

Latest highest rating:

5

Wow what a deal Best savings ever. Very good understanding and communication gave us a great deal and very positive and professional people Reviewed on: 9th February 2020

Latest lowest rating:

1

Still lacking behind in techonology When each and every small and big company is using online features like online see your investments growing and managing them online . Shepherds frie... Read more Reviewed on: 3rd January 2020

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Review Shepherds Friendly: Savings now

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Shepherds Friendly Savings reviews (810)

Great service

Would definitely recommend! Easy to use. Only thing I would say is there is no app and no live chat. I’d also recommend something in place so family members can put money in without having to log in. Reviewed on: 11th December 2019

Smooth opening of account

I found it very easy to deal with Shepherds Friendly. The account was easy to open, and they keep me up to date with anything I need to know. Reviewed on: 11th December 2019

Easy

Easy and stress free saving. No jargon and red tape as is often the case Reviewed on: 11th December 2019

Generally a good service

I feel that combination by email could be improved . Reviewed on: 11th December 2019

Great, open and honest service

I don’t have a bad word to say about Shepherds Friendly. Nothing but helpful, clear to understand, helpfully informative, and spot-on service Reviewed on: 11th December 2019

No problems

Signed up for top cashback. Management of funds easy enough. Withdrawing is a little clunky however it's not a current account to I can live with it. Correspondence by email has been good and efficient at all times. Reviewed on: 11th December 2019

Easy to use

A good way to save simply with a good simple platform Reviewed on: 11th December 2019

Excellent

I’ve only ever had a positive experience! Reviewed on: 11th December 2019

Outstanding customer service

When I encountered a problem, I was given excellent advice. I didn’t feel pressurised at any time. I was then able to make the right decision about my personal account. Reviewed on: 11th December 2019

Great product and customer service!

I took out a Stocks and Shares ISA recently and the ease of application was simple and straightforward. Following up with the paperwork could not have been easier. The follow up personal communications from staff at Shepherds Friendly were well above my expectations and a pleasure to deal with. I had forgotten what customer service should be like after experiences in recent years with other companies! Reviewed on: 11th December 2019

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