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Smart Money Cymru Community Bank reviews

Smart Money Cymru Community Bank's logo
Rated Excellent • 4.55/5

Smart Money Cymru Community Bank reviews

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Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 77 product reviews

Average score of 4.55/5
5 star
86%
4 star
4%
3 star
4%
2 star
0%
1 star
6%
Reviews for Smart Money Cymru Community Bank have trended negatively over the past 90 days

Latest positive rating

5/5

Professional, faster and quality service

Professional, faster and quality service

{"display":"Florina Scanteie ","full_name":"Florina Scanteie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

I’ve been a member for around 20years.

I’ve been a member for around 20years. I’ve always had a loan every Christmas. This year I was refused my Christmas loan even though I... I’ve been a member for around 20years. I’ve always had a loan every Christmas. This year I was refused my Christmas loan even though I have never ever missed a repayment. The worst part is that they didn’t even have the decency to call, send a message or email to tell me my loan was rejected. Until this year they used to go out of their way to help with my loan application and to make sure I got whatever loan I could afford. Well done credit union for sending us to the dodgy loan sharks!! Read more Read less

{"display":"Jacqueline M","full_name":"Jacqueline M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Personal Loans
Jacqueline M 27th December 2025
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Smart Money Cymru Community Bank at a glance

Reviews for Smart Money Cymru Community Bank

Showing 11 of 77 company reviews • Last reviewed within 7 days

Professional, faster and quality service

Personal Loans • 26th January 2026

Professional, faster and quality service

{"display":"Florina Scanteie ","full_name":"Florina Scanteie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Good rate of interest, easy to open account.

Savings • 23rd January 2026

Good rate of interest, easy to open account.

{"display":"superkarenparsons@hotmail.co.uk","full_name":"superkarenparsons@hotmail.co.uk","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    I recommend it all the time.

    I recommend it all the time. It’s been my easiest way to save my emergency funds, out of my salary straight away before I even see the money!

    {"display":"Irenke R","full_name":"Irenke R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Irenke R 23rd January 2026
  • 5/5

    Great company great products

    Fantastic experience, very easy and straightforward and good range of products with super competitive rates. The application process is simple and customer focused

    {"display":"goonerboy","full_name":"goonerboy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    goonerboy 22nd January 2026
  • 5/5

    Good Savings Accouunt.

    Good Savings Accouunt. Easy to setup and good ibterest rate.

    {"display":"Piotr Bartyzel","full_name":"Piotr Bartyzel","avatar":{"url":"\/assets\/uploads\/avatars\/users\/465127.png"}}'s avatar
    Savings
    Piotr Bartyzel 22nd January 2026
  • 5/5

    Awesome team

    Awesome team can't help you enough

    {"display":"dean s","full_name":"dean s","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1212777.png"}}'s avatar
    Personal Loans
    dean s 22nd January 2026
  • 1/5

    I’ve been a member for around 20years.

    I’ve been a member for around 20years. I’ve always had a loan every Christmas. This year I was refused my Christmas loan even though I... I’ve been a member for around 20years. I’ve always had a loan every Christmas. This year I was refused my Christmas loan even though I have never ever missed a repayment. The worst part is that they didn’t even have the decency to call, send a message or email to tell me my loan was rejected. Until this year they used to go out of their way to help with my loan application and to make sure I got whatever loan I could afford. Well done credit union for sending us to the dodgy loan sharks!! Read more Read less

    {"display":"Jacqueline M","full_name":"Jacqueline M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loans
    Jacqueline M 27th December 2025
  • 1/5

    Disappointed 15 year shareholder

    Getting too commercial, and bragging about it on line. Not explaining the product being sold adequately. Forgetting the original ethos of credit unions and, possibly,... Getting too commercial, and bragging about it on line. Not explaining the product being sold adequately. Forgetting the original ethos of credit unions and, possibly, driving people back to the illegal loan sharks. Read more Read less

    {"display":"auntie glad","full_name":"auntie glad","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    auntie glad 24th December 2025
  • 5/5

    I’ve been with smart money Cymru and newport credit...

    I’ve been with smart money Cymru and newport credit union for about 4/5 years and I’ve always had good experiences with them, always had loans... I’ve been with smart money Cymru and newport credit union for about 4/5 years and I’ve always had good experiences with them, always had loans fast, always been very helpful, I’ve recommended a few family memebrs and friends to get a loan from them, their payouts are also very fast Read more Read less

    {"display":"Sophie p","full_name":"Sophie p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loans
    Sophie p 23rd December 2025
  • 5/5

    Customer service

    Excellent customer service very helpful friendly and polite

    {"display":"Adele ","full_name":"Adele ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loans
    Adele 31st October 2025
  • 5/5

    He gives me a chance to save Christmas time the amou...

    He gives me a chance to save Christmas time the amount of money you’ve saved you can borrow one top

    {"display":"Jackie C","full_name":"Jackie C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jackie C 31st October 2025

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