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SmartSave: Savings reviews

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4.77
Based on 2,539 reviews, last reviewed 4th Sep 2024
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Latest highest rating:

5

Customer-friendly service and speedy and efficient r... Customer-friendly service and speedy and efficient resolution to my requests. Reviewed on: 4th September 2024
Louis C.'s avatar
Louis C.

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S
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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2539)

Easily managed on line, clear T&C's and relevant com...

5
Easily managed on line, clear T&C's and relevant coms via Email. Reviewed on: 6th February 2024
colin f's avatar
colin f

I felt my money was looked after and had no worries...

5
I felt my money was looked after and had no worries about anything Reviewed on: 6th February 2024
Paul A's avatar
Paul A

GOOD SERVICE AND EXCELLENT RATE OF INTEREST

5
GOOD SERVICE AND EXCELLENT RATE OF INTEREST Reviewed on: 6th February 2024
MARY 's avatar
MARY

Not fit for purpose and major security issues

1
Beware they have no contact telephone number you can guess why! Request to change email address, then they go into freefall. Cannot log into account many times have to change password. Next time try and log in and repeat have to change password. They have changed my nominated account without authorization or request by picking up alot of old information and incorrect mobile numbers. A complete shambles. As for Cus service they will try to make out its your fault and provide alot of incorrect information. Go to the Fin. Ombudsman maybe the only way for them to stop treating us this way. Do not risk your savings, read the reviews, its all true. Reviewed on: 6th February 2024
HappyTrader's avatar
HappyTrader

Nice easy savings accounts.

4
Nice easy savings accounts. Only negative is you are only allowed one Fixed Rate bond. Reviewed on: 6th February 2024
Martin B's avatar
Martin B

It was an easy sign-up to the savings account with a...

4
It was an easy sign-up to the savings account with a very good rate. I could access my account whenever I wanted to and was notified in plenty of time before the account term was due to end to give me time to decide whether I wanted to reinvest or withdraw my money. Reviewed on: 6th February 2024
James Walker's avatar
James Walker

I have found Smart Save very easy to deal with and I...

5
I have found Smart Save very easy to deal with and I am very happy with the detailed explanation of the saving process. I spoke to Smart Save prior to opening a savings account and they weee friendly and happy to answer any questions I had. I will definitely use them again Reviewed on: 6th February 2024
David L's avatar
David L

Excellent rates, good customer service.

5
Excellent rates, good customer service. Reviewed on: 6th February 2024
Philip Robinson's avatar
Philip Robinson

Great website, customer care excellent.

5
Excellent website, very good customer care able to answer my query quickly via email. Reviewed on: 6th February 2024
Mark B's avatar
Mark B

Very easy to save - good communication

5
Very easy to save - good communication Reviewed on: 6th February 2024
Yasmin R's avatar
Yasmin R

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