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SmartSave: Savings reviews

4.77
Based on 2,539 reviews, last reviewed 4th Sep 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
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0%
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1%

Latest highest rating:

5

Customer-friendly service and speedy and efficient r... Customer-friendly service and speedy and efficient resolution to my requests. Reviewed on: 4th September 2024
Louis C.'s avatar
Louis C.

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S

About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2539)

Excellent experience

5
Easy to navigate site, information very good. Competitive rates. Reviewed on: 5th February 2024

I used the online service to open my savings account...

5
I used the online service to open my savings account, so I have not had any personal human customer service. However, everything has been very easy, therefore I have not needed any. Reviewed on: 5th February 2024

It was easy to set up a savings account.

5
It was easy to set up a savings account. The information available was clear. I received emails to allow me to follow the progress during the setting up process. On maturation of the account, I received an email with clear information about what to do next and the options. Very happy with my choice. Reviewed on: 5th February 2024

ll as expected

4
12 Month Fixed Rate Account - Ran full term - Interest fairly competitive at time of initial investment - Maurity instructions carried out efficiently at maturity. Overall, satisfactory experience. Thanks Reviewed on: 5th February 2024

Easy to use

4
Account was easy to set up and the savings rate the highest available at the time. I've never had to contact customer care yet and hence can't comment on how good that is. Reviewed on: 5th February 2024

all round good

5
simple to open account andeasy to find out the detail Reviewed on: 5th February 2024

Setting up my account

5
I am not totally adept at Internet procedures but setting up my account and that of my wife was simple and straightforward. Reviewed on: 5th February 2024

Efficient service.

5
Efficient service. Easy to use great savings rate Reviewed on: 4th February 2024

Straight forward , easy to use banking

5
Straight forward , easy to use banking Reviewed on: 4th February 2024

Fixed rate online savings

4
Easy to set up account online. Good interest rate Reviewed on: 4th February 2024

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