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SmartSave: Savings reviews

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4.76
Based on 2,542 reviews, last reviewed 26th Feb 2025
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Pension savings Simple online process and good rates Reviewed on: 26th February 2025
David 's avatar
David

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S
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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2542)

Customer support

4
Had an issue changing email address. Spoke to a very helpful operator who sorted it for me Reviewed on: 26th January 2024
Michael P's avatar
Michael P

Straight forward banking

5
Setting up the account online was straight forward and easy to complete. Managing the account online has been simple and easy to manage. Communication regarding the fixed term ending has given clear instruction regarding the options at the end of the term. Reviewed on: 26th January 2024
Debra G's avatar
Debra G

Straightforward process of opening and managing account

5
Straightforward process of opening and managing account, not overly bombarded with communication. Reviewed on: 26th January 2024
Efreysa's avatar
Efreysa

Hassle free

5
Hassle free easy to open and maintain account, simple process, very good customer care, easy and quick to contact Reviewed on: 26th January 2024
Andrew's avatar
Andrew

Good communication and the Website works well.

5
Good communication and the Website works well. Reviewed on: 26th January 2024
Gareth D's avatar
Gareth D

Excellent service always, easy to access and good...

5
Excellent service always, easy to access and good saving rates Reviewed on: 26th January 2024
Kevin pressnell's avatar
Kevin pressnell

Best interest rate I found for my needs

5
Best interest rate I found for my needs and quick and simple to open an account Reviewed on: 26th January 2024
Kathryn Louise Tonge 's avatar
Kathryn Louise Tonge

Good savings

4
I opened an account to get the best savings possible at the time. The only thing I would suggest adding is an app for easy user experiences. My main frustration is not having an app on my phone which is easily accessible. It wouldn't need to be big it would just need to give important information and ability to do bank transfers. Reviewed on: 26th January 2024
James B's avatar
James B

Easy to set up account, interest rate best at the time.

5
Easy to set up account, interest rate best at the time. No need to contact customer services but good amount of emails - not too many. Reviewed on: 26th January 2024
Ellie C's avatar
Ellie C

Very easy to invest and competitive product

5
Very easy to invest and competitive product Reviewed on: 26th January 2024
Steve C's avatar
Steve C

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