Very disappointed. My wife bought a car from Startline September last year. We fell into temporary financial hardship back in March due to my boss... Very disappointed. My wife bought a car from Startline September last year. We fell into temporary financial hardship back in March due to my boss being unable to pay me. Everything was explained to Startline and we have all correspondence saved. Startline were not interested in working with us despite our regular and honest communication. We resolved our financial situation and made every attempt possible to clear the arrears but they were not interested. Startline then reported the car as "stolen" and my wife (who has mental health issues which they also know about) had to suffer the trauma of being boxed in by the police! Be warned, if you find yourself in financial hardship they have no interest in helping. A legal case is currently being built against them Read more Read less

I have had the worst experience with Startline Motor Finance, they are the worst company I have ever had the misfortune of dealing with. AVOID LIKE THE PLAGUE.

AVOID LIKE THE PLAGUE AVOID LIKE THE PLAGUE, AWFUL COMPANY I’VE HAD A COMPLAINT ONGOING SINCE JULY AND THEY STILL FAIL TO PROVIDE ME WITH THE CORRECT INFORMATION!

AVOID @%$ AVOID %$%$AVOID I went to this organisation with my head high without good research aiming to surprise my wife for the car of... AVOID @%$ AVOID %$%$AVOID I went to this organisation with my head high without good research aiming to surprise my wife for the car of her dream, it was all perfect at the beginning, but when I was about to signed contract/warranty they told me its less than 3 months, also they are based in Hull if i remembered it correctly 134 miles away from Northampton, on any faulty i have to take it back to them, one big red flag, the car worth £15000 i manage to pay to £11000 and COVID hit I lost my job, they didn't want to know typical shark company, Poor customer services, no Sympathy, I did request to reduce the amount i pay per month, they didn't care, They ended up take me to court I represent myself they come with experience lawyer in the field to defend Shark Loan company, they won the case I lost £11000, and also the car was worth £6000 when they took of me, and they ended up selling it for £3000 that means i still need to pay more money to them. so if you value your money, time, and good mentality avoid this shark loan company with poor customer services Read more Read less

Good customer service and friendly

Great company. Competitive rates for impaired credit. Simple application process

Agreed payment holiday due to Covid 19 however received several threatening letters following this. They apologised and assured the letters were issued in error but only to receive several more letters.

Great experience with these guys and they gave me car finance when hardly any other company would look at me. Have never had trouble with... Great experience with these guys and they gave me car finance when hardly any other company would look at me. Have never had trouble with these guys, and they've kept me updated with regular statements on what's left to owe. Read more Read less