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Startline Motor Finance reviews

Startline Motor Finance logo
Rated Poor • 1.53/5

Startline Motor Finance reviews

Unverified business
Last reviewed within 14 days

Review summary

People rate this company as Poor based on 9 product reviews

Average score of 1.53/5
5 star
22%
4 star
11%
3 star
0%
2 star
11%
1 star
56%

Latest positive rating

5/5

Easy

Good customer service and friendly

{"display":"Nicky","full_name":"Nicky","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car Finance
Nicky 31st March 2023

Latest negative rating

1/5

Avoid at ALL costsThis company are just shocking

Avoid at ALL costs This company are just shocking when it comes to customer service. Used them to finance a vehicle I found from a... Avoid at ALL costs This company are just shocking when it comes to customer service. Used them to finance a vehicle I found from a dealer and that was the ONLY part that was not problematic. They lie to you and try to bully you. I have just settled my finance agreement with them and can now say that they are just disgusting people to deal with. Their staff think they can get way with lying to you about things such as the covid help with hardship payments that were clearly set out for them to follow. They think they can demand money before due dates. They think they can get away with contacting you repeatedly on the same matter even while being referred to the FCA. I lodged and WON two separate cases for complaint with the FCA about these bullys and would advise all others to avoid them! Read more Read less

{"display":"mister c","full_name":"mister c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car Finance
mister c 9th December 2024
See more reviews for Startline Motor Finance products

About Startline Motor Finance

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Startline Motor Finance at a glance

Reviews for Startline Motor Finance

Showing 9 of 9 company reviews • Last reviewed within 14 days

Avoid at ALL costsThis company are just shocking

Car Finance • 9th December 2024

Avoid at ALL costs This company are just shocking when it comes to customer service. Used them to finance a vehicle I found from a... Avoid at ALL costs This company are just shocking when it comes to customer service. Used them to finance a vehicle I found from a dealer and that was the ONLY part that was not problematic. They lie to you and try to bully you. I have just settled my finance agreement with them and can now say that they are just disgusting people to deal with. Their staff think they can get way with lying to you about things such as the covid help with hardship payments that were clearly set out for them to follow. They think they can demand money before due dates. They think they can get away with contacting you repeatedly on the same matter even while being referred to the FCA. I lodged and WON two separate cases for complaint with the FCA about these bullys and would advise all others to avoid them! Read more Read less

{"display":"mister c","full_name":"mister c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Very disappointed.

Car Finance • 8th November 2024

Very disappointed. My wife bought a car from Startline September last year. We fell into temporary financial hardship back in March due to my boss... Very disappointed. My wife bought a car from Startline September last year. We fell into temporary financial hardship back in March due to my boss being unable to pay me. Everything was explained to Startline and we have all correspondence saved. Startline were not interested in working with us despite our regular and honest communication. We resolved our financial situation and made every attempt possible to clear the arrears but they were not interested. Startline then reported the car as "stolen" and my wife (who has mental health issues which they also know about) had to suffer the trauma of being boxed in by the police! Be warned, if you find yourself in financial hardship they have no interest in helping. A legal case is currently being built against them Read more Read less

{"display":"Kieran L","full_name":"Kieran L","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072305.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 1/5

    I have had the worst experience with Startline Motor...

    I have had the worst experience with Startline Motor Finance, they are the worst company I have ever had the misfortune of dealing with. AVOID LIKE THE PLAGUE.

    {"display":"Hannah G","full_name":"Hannah G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Finance
    Hannah G 5th November 2024
  • 1/5

    AVOID LIKE THE PLAGUE

    AVOID LIKE THE PLAGUE AVOID LIKE THE PLAGUE, AWFUL COMPANY I’VE HAD A COMPLAINT ONGOING SINCE JULY AND THEY STILL FAIL TO PROVIDE ME WITH THE CORRECT INFORMATION!

    {"display":"Jack ","full_name":"Jack ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Finance
    Jack 2nd October 2023
  • 1/5

    Shark Loan company avoid by any means

    AVOID @%$ AVOID %$%$AVOID I went to this organisation with my head high without good research aiming to surprise my wife for the car of... AVOID @%$ AVOID %$%$AVOID I went to this organisation with my head high without good research aiming to surprise my wife for the car of her dream, it was all perfect at the beginning, but when I was about to signed contract/warranty they told me its less than 3 months, also they are based in Hull if i remembered it correctly 134 miles away from Northampton, on any faulty i have to take it back to them, one big red flag, the car worth £15000 i manage to pay to £11000 and COVID hit I lost my job, they didn't want to know typical shark company, Poor customer services, no Sympathy, I did request to reduce the amount i pay per month, they didn't care, They ended up take me to court I represent myself they come with experience lawyer in the field to defend Shark Loan company, they won the case I lost £11000, and also the car was worth £6000 when they took of me, and they ended up selling it for £3000 that means i still need to pay more money to them. so if you value your money, time, and good mentality avoid this shark loan company with poor customer services Read more Read less

    {"display":"Sulayman Raashid Sulayman","full_name":"Sulayman Raashid Sulayman","avatar":{"url":"\/assets\/uploads\/avatars\/users\/787105.png"}}'s avatar
  • 5/5

    Easy

    Good customer service and friendly

    {"display":"Nicky","full_name":"Nicky","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Finance
    Nicky 31st March 2023
  • 5/5

    Efficient and froendly

    Great company. Competitive rates for impaired credit. Simple application process

    {"display":"dp ","full_name":"dp ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Finance
    dp 11th August 2022
  • 2/5

    Good and Bad

    Agreed payment holiday due to Covid 19 however received several threatening letters following this. They apologised and assured the letters were issued in error but only to receive several more letters.

    {"display":"M Gu","full_name":"M Gu","avatar":{"url":"\/assets\/uploads\/avatars\/users\/369040.png"}}'s avatar
    Car Finance
    M Gu 17th June 2021
  • 4/5

    Supported me when hardly any other company would

    Great experience with these guys and they gave me car finance when hardly any other company would look at me. Have never had trouble with... Great experience with these guys and they gave me car finance when hardly any other company would look at me. Have never had trouble with these guys, and they've kept me updated with regular statements on what's left to owe. Read more Read less

    {"display":"Mark Adams","full_name":"Mark Adams","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Finance
    Mark Adams 29th April 2020
    Startline Motor Finance are low on reviews. Used one of their products? Why not write a review.
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