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Tandem reviews

Tandem logo
Rated Excellent 4.75/5

Tandem reviews

Verified business Last reviewed within 7 days
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 648 product reviews

Average score of 4.75/5
5 star
83%
4 star
10%
3 star
2%
2 star
0%
1 star
5%
Reviews for Tandem have trended positively over the past 90 days

Latest positive rating

5/5

Excellent servive and great savings rates

Excellent servive and great savings rates

{"display":"Robert C","full_name":"Robert C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Cash ISA
Robert C 3rd April 2026

Latest negative rating

1/5

Stay away!!

I can’t for the life of me understand why this company are still allowed to trade. They are basically loan sharks in suits. Please unless... I can’t for the life of me understand why this company are still allowed to trade. They are basically loan sharks in suits. Please unless you are on the brink of losing everything don’t use this company. They wrap you up in years of debt whilst manipulating applications. Unless you want to be paying astronomical interest rates that rise near enough every month DO NOT USE evolution money. Contact local debt advice services before signing your life away to this company. Should be illegal how they operate. Read more Read less

About Tandem

Tandem is an award-winning digital bank offering savings, loans for greener home improvements and vehicles and EPC discount mortgages.

Tandem make it easier for more people to choose a greener lifestyle, helping customers get more from their money.  Launched in 2014 as one of the UK’s original challenger banks, Tandem is headquartered in the North West.

Tandem has been named in The Sunday Times 100 Tech list in 2025 and 2026, a list of the fastest growing tech companies in Britain.

Tandem at a glance

Contact details

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Reviews for Tandem

Showing 11 of 648 company reviews Last reviewed within 7 days

Excellent servive and great savings rates

Cash ISA 3rd April 2026

Excellent servive and great savings rates

Rated Excellent 5/5
Read more product reviews

My experience

Savings accounts 3rd April 2026

It was the ethical side which first lead me to them. I've not had much need to contact them but when I have it was... It was the ethical side which first lead me to them. I've not had much need to contact them but when I have it was prompt and dealt with quickly. The app is easy to use and has worked perfectly well for money in and out. There rates are normally not far off the top products, you've just got to keep an eye how that changes over time though. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Good savings bank

    good honest banking experience, with a good degree of flexibility

  • 5/5

    Awesome all round for savings and ISAs

    Awesome app, easy to use for savings and ISA's plus their other services. Customer service is excellent, so prompt and helpful.

    {"display":"Lisa R","full_name":"Lisa R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings accounts
    Lisa R 1st April 2026
  • 5/5

    Brilliant app only based savings accounts offered fr...

    Brilliant app only based savings accounts offered from these guys and they are really efficient to use as well too.

    {"display":"Emma B","full_name":"Emma B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings accounts
    Emma B 31st March 2026
  • 5/5

    ISA transfer in.

    Verbal help provided by Heather during ISA fixed term transfer. Features and time frames clearly explained. Assistance given over the telephone to open new fixed ISA.

    {"display":"Mark B","full_name":"Mark B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Mark B 31st March 2026
  • 5/5

    Easy access to all our accounts app is easy to...

    Easy access to all our accounts app is easy to use

    {"display":"Mike T","full_name":"Mike T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Mike T 30th March 2026
  • 5/5

    Great rates easy access works smoothly & easily.

    Great rates easy access works smoothly & easily.

  • 5/5

    Very friendly and helpful staff, I had an issue when...

    Very friendly and helpful staff, I had an issue when opening my account but soon fixed by the on line staff

    {"display":"Andrew Barlow","full_name":"Andrew Barlow","avatar":{"url":"\/assets\/uploads\/avatars\/users\/775383.png"}}'s avatar
    Cash ISA
    Andrew Barlow 30th March 2026
  • 5/5

    I have just begun with Tandem and any communication...

    I have just begun with Tandem and any communication has been easy. I also like where they invest their money.

    {"display":"sharon dunbar","full_name":"sharon dunbar","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    sharon dunbar 29th March 2026
  • 5/5

    It was good when I previously used this app, I reall...

    It was good when I previously used this app, I really liked how easy it was to use

    Products from Tandem

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