Write a review

Go to business site

Family Building Society: Savings reviews

Name: Savings
Rating: 4.54 (1328 reviews)

View other Family Building Society products

4.54

Based on 1,328 reviews, last reviewed 14th May 2026

20% increase in 5 star reviews

in the past 90 days

20% increase in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Roger was super warm, kind and helpful. Roger was super warm, kind and helpful. Reviewed on: 14th May 2026

Latest lowest rating:

2

Need to introduce fast payment & on-line transfers a... Need to introduce fast payment & on-line transfers as opposed to cheque transfer Reviewed on: 11th May 2026

Visit provider site Read all reviews Write a review

About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Family Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Family Building Society Savings reviews (1328)

Excellent customer experience

Excellent customer experience the team member had great patience helping me sort my issue out and clearly explained what I needed to do and then assisted me to get a satisfactory conclusion to the issue Reviewed on: 17th September 2024

Reply from Family Building Society Thank you for leaving us this review, it's great to hear your positive feedback! Response date: 27th September 2024

Todays experience.

The telephone was answered promptly and the adviser Dyllon answered my query and carried out the task I had difficult with in a courteous and efficient manner Reviewed on: 11th September 2024

Reply from Family Building Society Thank you for leaving us this review, it's great to hear your positive feedback! Response date: 27th September 2024

Helpful advisor

Person I spoke to was understanding and helpful. She offered more help if necessary Reviewed on: 10th September 2024

Reply from Family Building Society Thank you for leaving us this review, it's great to hear of your positive experience with us! Response date: 10th September 2024

Just cashed in a bond but Lisa made the process very...

Just cashed in a bond but Lisa made the process very simple and quick Reviewed on: 6th September 2024

Reply from Family Building Society Thank you for leaving us this review, we're pleased to hear of your positive experience with Lisa! Response date: 10th September 2024

Excellent service

Very helpful when you call. Good range of products Reviewed on: 6th September 2024

Reply from Family Building Society Thank you for leaving us this review, it's great to hear you found our service was excellent! Response date: 10th September 2024

Excellent customer service

Lisa was very patient and helpful to help sort out the problems I was having trying to open a Windfall Account. Her knowlege and help was very much appreiciated. Reviewed on: 6th September 2024

Reply from Family Building Society Thank you for leaving us this review, it's great to hear you found Lisa was very patient and helpful! Response date: 10th September 2024

Off to a great start with Family Building Society!

So much nicer to deal with well informed and engaging staff, looking to fully answer our queries. If Alice is an example of the quality of Family Building Society Staff, our decision to open an account for my wife and I and one for our granddaughter, age d five, is more than well founded. Reviewed on: 6th September 2024

Reply from Family Building Society Thank you for taking the time to leave us this review, it's great to hear of your positive experience with us! Response date: 10th September 2024

Online transfer

Easily transferred a credit to another FBS account online. Security questions worked well. Reviewed on: 2nd September 2024

Reply from Family Building Society Thank you for leaving us this review, we're pleased to hear of your positive experience with us! Response date: 4th September 2024

Providing Maturity Instruction

Was looking to provide a maturity instruction on a fix rate product. My questions were answered in full and I was able to secure the new product while on the call. Reviewed on: 2nd September 2024

Reply from Family Building Society Thank you for leaving us this review, we're pleased to hear of your positive experience with us! Response date: 4th September 2024

Dylan was first class in his explanation to all my q...

Dylan was first class in his explanation to all my queries. He was both patient and knowledgeable. Feel greatly reassured and would highly recommend Family B/Society. Reviewed on: 2nd September 2024

Reply from Family Building Society Thank you for leaving us this review, we're pleased to hear of your positive experience with us, specifically with Dylan! Response date: 4th September 2024

Do you have a different Family Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings Account
from Chime 0.00 from 0 reviews
Savings
from OakNorth 4.93 from 759 reviews
Savings accounts
from Moneybox app 4.92 from 1224 reviews

Want to see more from Family Building Society?

Insurance
from Family Building Society 5.00 from 2 reviews
Mortgages
from Family Building Society 4.90 from 666 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub