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thisbank (formerly JN Bank): Personal loan reviews

Name: Personal loan
Rating: 4.96 (699 reviews)

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4.96

Based on 699 reviews, last reviewed 11th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

3 star

2 star

Latest highest rating:

5

Easy to follow online portal and incredibly friendly... Easy to follow online portal and incredibly friendly staff members. Having followed JN Bank UK for a while now, I understand their dedicated to doing ... Read more Reviewed on: 11th April 2025

Latest lowest rating:

1

The worst bank I ever come across I applied for a personal loan with this bank, they performed an extensive background check, and I mean it EXTENSIVE - sent lots and lots and lots file... Read more Reviewed on: 21st November 2022

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About this product

thisbank partner with over a hundred trusted companies to offer personal loans.

You can’t apply for a thisbank personal loan directly but once it’s set up, you can view and manage your loan via the thisbank online portal.

thisbank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used thisbank before, you can also leave a review and share your experience.

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thisbank (formerly JN Bank) Personal loan reviews (699)

Really helpful real people

I just need a real bank to help me. Very helpful with real customer service Reviewed on: 14th February 2022

Loan

Applied for a loan online, found it really easy, everything explained well, went through really quick, would highly recommend. Reviewed on: 14th February 2022

Helping a person in need

I have been rejected by multiple other banks and lenders but JN Bank UK was the only one to help me with my financial issues after 2021 and ne getting so Ill recently. Thank you Reviewed on: 14th February 2022

Superb

Impressed with your services and prompt response Reviewed on: 12th February 2022

Prompt and efficient

This has been a very easy process, from start to finish. Verification of my personal documentation in particular, is the reason I say this. Wry happy with all the information and guidance that was given Reviewed on: 12th February 2022

A* bank. Outstanding customer service

I applied for a personal loan on a saturday. Was quite surprised that they emailed me back straightaway on a weekend. Sent over some documents they requested and they replied straightaway and the Loan was approved. From applying to approval took 5 hours . Outstanding service. Very fast and quick response. Would recommend to family and friends. Reviewed on: 12th February 2022

Speedy reply

Amazing and really fast service !! Reviewed on: 12th February 2022

Easy and thorough

Easy to apply, very fast and don't lend irresponsible, a lot of info checked, low interest rates, would definitely recommend Reviewed on: 12th February 2022

The best

I have had a poor credit rating because of something outwith my control and am trying to rebuild it,JN Bank gave me my loan and were so efficient through the process and interest rate is incredible, great to deal with all round 10 out of 10 from me Reviewed on: 11th February 2022

Excellent service

First time had accosiation with this bank but very pleased with it Reviewed on: 11th February 2022

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