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Total Landlord: Landlord Insurance reviews

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4.78
Based on 1,545 reviews, last reviewed 10th Sep 2025
6300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
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10%
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1%
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1%
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1%

Latest highest rating:

5

Always showing conncern when needed When I have phoned there ia always a sympathetic ans understanding voice at the other end. Reviewed on: 10th September 2025
Pedro Domingo's avatar
Pedro Domingo

Latest lowest rating:

2

Waited over one year to get a claim sorted. Waited over one year to get a claim sorted. Very quick to call to tell me the policy is up for renewal and payment is due but almost impossible to get... Read more Reviewed on: 10th September 2025
Inga Bleken's avatar
Inga Bleken
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1545)

Total Landlord Insurance - Total Confidence

5
Having Total Landlord Insurance means I have confidence that, whatever problem may occur, it will be resolved quickly and efficiently with my tenants welfare and comfort being looked after. Reviewed on: 29th August 2017
Lynn Mustard's avatar
Lynn Mustard

Impressive Personal Service

5
Having been with Total Landlord Insurance for 18 years I've watched the organisation grow considerably. Despite this growth I've always felt I was more than just a policy number and have been impressed by the level of personal service I receive. Reviewed on: 29th August 2017
Diana Carter's avatar
Diana Carter

FORCED ENTRY BY POLICE

2
As a landlord insurance feel that forced entry by police would have been covered . When your reps. give presentations at NLA meetings they make a large amount of comment about damage by drug dealers /factories/ explosion/cannabis growing etc, so important to have correct insurance in place,well inevitably that leads onto police raiding the property, by forced entry, but you now inform me that this is not a covered risk, as a landlord could not recommend any other landlord using your services when you are aware that in today's climate it is a definitively a risk that landlords not only expect to be covered for but would like me have it expected to be covered. Whilst speaking to your agents very polite but not much helo to be told a risk not covered on your landlords insurance, will be looking elsewhere for insurance on my properties in the future! Reviewed on: 23rd August 2017
Valerie Dockerill's avatar
Valerie Dockerill

Has the backing of National Landlord Association

5
No further comments at this time Reviewed on: 22nd August 2017
Clive Batho's avatar
Clive Batho

Great Communication

5
I like the way TL keeps us informed about the market. I like the proactive approach to reminding me of time to renew, too! Reviewed on: 22nd August 2017
Margaret Kauffman's avatar
Margaret Kauffman

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