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Total Landlord: Landlord insurance reviews

View other Total Landlord products
4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
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1%
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2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri
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About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Competative and helpful

5
Total Landlord insurance have always given fantastic advice and competitive quotes, despite shopping elsewhere i always end up with TLI Reviewed on: 22nd July 2022
Geroge Davis's avatar
Geroge Davis

Monthly News

5
Most up to date information provided. Reviewed on: 22nd July 2022
j.ong's avatar
j.ong

Shocked my claim was rejected & now will almost certainly face increased premium.

1
After 12 years with HF, I had my first ever claim and shocked it was rejected. Will now almost certainly face increased premium just for claiming. Also extremely poor and even lack of communication from loss adjuster to me, had to complain to HF. Enough said. Reviewed on: 21st July 2022
Robin Lear's avatar
Robin Lear

always got answers I need

4
fortunately not had to claim. but always helpful and competitive price. Reviewed on: 21st July 2022
Lesley Wort's avatar
Lesley Wort

Total Landlord Insurance with no fuss.

4
Quick to respond to queries and good communicators. Reviewed on: 20th July 2022
Fidelma Heaney's avatar
Fidelma Heaney

Great Company delivering quality products for Landlords

5
I have had 4 properties with Hamilton Fraser for a number of years and would recommend them to any landlord requiring good quality Insurance at a competitive price.. Reviewed on: 20th July 2022
Sally Berman's avatar
Sally Berman

Impressive Service

5
My queries are always answered with speed & efficiency. Reviewed on: 20th July 2022
klmt08@virginmedia.com's avatar
[email protected]

Great service

5
In all my communications with Hamilton Fraser I always feel that I am getting a very personal service & that my enquiry matters to them. I always feel that I get great service from them &, as a landlord, that is an important feeling. Reviewed on: 20th July 2022
Keith's avatar
Keith

Really helpful and friendly service

5
Having recently switched to Hamilton Fraser I have been really impressed with their really helpful staff on the phone and the ease of setting up and adjusting my account and will be moving all my properties to their service as they come up for renewal Reviewed on: 20th July 2022
Nick Cross's avatar
Nick Cross

Good guidance through the complexities of being a Landlord

5
Hamilton Fraser have been helpful whenever I have questions. Their regular emails have kept me abreast of everything I need to know and in particular the regulations surrounding all aspects of being a Landlord Reviewed on: 20th July 2022
Francesca Dorling's avatar
Francesca Dorling

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