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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Top class Servic

5
Highly professional staff delivered highly satisfied service Reviewed on: 8th October 2021

Trustworthy company

5
I have been using this company for many years now to insure my properties they are extremely customer focused and I would recommend them to any landlord Reviewed on: 8th October 2021

Best Insurence ever

5
Good customer services and doings brilliant job Reviewed on: 8th October 2021

Great customer service

5
Fantastic communication with friendly customer service. I wouldn't even consider another company Reviewed on: 7th October 2021

Great insurance

5
When there was a fire Hamilton fraser paid out without any problems to fix it Reviewed on: 7th October 2021

Great customer service, competitive pricing

4
I found the staff very helpful and friendly. Renewal was fuss-free, and policy is tailored to my needs. Reviewed on: 7th October 2021

Efficient, decisive, informative, helpful and effective

5
I contacted them with two properties to insure, new to the landlord process and unsure what i needed to insure I spoke to a charming, helpful member of their team who helped through the process, making light work of all my queries and concerns and finally quoting for a more comprehensive insurance at a lower premium than i had been previously paying for the two individually. I was most impressed and felt totally confident that I had been given sound responsible advice, and have subsequently recommended them to friends, who have been equally pleased ! Reviewed on: 7th October 2021

No problems.

5
Very satisfactory. Was reminded in good time. Reviewed on: 7th October 2021

A very helpful insurers

5
They always help their customers Reviewed on: 7th October 2021

Satisfied customer

5
I have several properties insured via Hamilton Fraser landlord insurance. I have always found them to be polite and helpful when renewing my policy is. I have not had to make any claims and so can’t comment on that side of it. Reviewed on: 7th October 2021

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