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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Great Service

5
Competent staff, friendly & pro-active. Always follow up if a renewal is due. Reviewed on: 7th October 2021

Professional, contactable, knowledgable

5
Always find HFIS Professional, contactable, knowledgable Reviewed on: 7th October 2021

Great customer service and advice

5
Hamilton Fraser are a little bit more expensive but they have provided me with a flexible and comprehensive product. Whenever I have called for advice they have been really helpful and explained things in an understandable way. Reviewed on: 7th October 2021

Great Service and Value for Money

5
Great experience with Hamilton Fraser when purchasing insurances. Friendly staff, competitive prices, cannot fault! Thanks Reviewed on: 7th October 2021

Always so helpful

5
Professional, helpful, attentive. I trust them. Reviewed on: 7th October 2021

well organised company

5
i have had an experience that is positive and worth recommending the company for. Reviewed on: 7th October 2021

Excellent service

5
Reliable and friendly service. Always finds the right product for our needs. Reasonably priced insurance. Reviewed on: 7th October 2021

simple and effective

5
online renewal systems easy to use. flexible for all sorts of property Reviewed on: 7th October 2021

Valued customers of Hamilton Fraser.

5
We have been with Hamilton Fraser for nearly 20 years now. They have been invaluable in giving advice and helping us when our tenants have let us down (badly) and left us to deal with many problems. HF have been a shoulder to cry on during these difficult times and support us through the crises as they have arisen. We would recommend them to all. Reviewed on: 1st October 2021

No hassle insurance

4
I was seeking better value cover for some letting properties. A phone call with details to HF resulted in a detailed email quotation from HF offering good value policies. A phone call from me to confirm and pay, and an email from HF with all the policy attach.ents, completed everything. Speedy, efficient, good value, no wasted time or effort. Textbook process! Reviewed on: 30th September 2021

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