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Total Landlord: Landlord Insurance reviews

4.80
Based on 1,464 reviews, last reviewed 13th Nov 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024
c.j.hall27@btopenworld.com's avatar
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Total Landlord Landlord Insurance reviews (1464)

Landlord experience

4
Always well informed of landlord insurance issues Reviewed on: 16th July 2021

Always helpful

4
Always found them helpful and efficient. Reviewed on: 16th July 2021

Cheapest quote but communication could be improved

5
Hamilton Fraser were £600 cheaper than First2Protect, our previous broker. We were a little disappointed that the wrong quote was sent to us but this was quickly corrected. Reviewed on: 16th July 2021

First time customer, very impressed .

5
I am a long time landlord and Hamilton Fraser are the best company I have used for insurance. Reviewed on: 16th July 2021

Professional

5
Good response to all my questions. Reviewed on: 16th July 2021

Excellent service

5
Staff are very pleasant and polite very good at helping to give you piece of mind Reviewed on: 16th July 2021

Excellent Service Always !

5
I have continued my landlord ins with this company for the last 7 years, I rate them highly due to the fact they are very easy to deal with, helpful and not complicated, nothing seems to be a problem, the voice on the end of the phone is clear and cheerful! Thank you for your continued cover ! Reviewed on: 16th July 2021

Haven't had any problems

4
I have used them for several years and haven't had any problems. Reviewed on: 15th July 2021

Do what they say

3
Hamilton Fraser do what they say Reviewed on: 15th July 2021

Excellent

5
Customer service is excellent. UK based and they answer the phones promptly, know their stuff and I always feel in safe hands. Reviewed on: 15th July 2021

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