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Total Landlord: Landlord Insurance reviews

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4.80
Based on 1,464 reviews, last reviewed 13th Nov 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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9%
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1%
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1%
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1%

Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024
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Total Landlord Landlord Insurance reviews (1464)

Satisfied customer

5
Luckily I have not had to claim on my insurance policies but I currently have have 5 properties insured with Hamilton Fraser. They seem to represent good value for money compared to some other companies and are professional and easy to deal with. Reviewed on: 15th July 2021
Miss Vincent's avatar
Miss Vincent

Great communications

4
Easy to contact to discuss any insurance queries. Reviewed on: 15th July 2021
David Edwards's avatar
David Edwards

Very satisfied with the service and value

5
No complains from a very satisfied and happy customer. Reviewed on: 15th July 2021
Ashvin Patel's avatar
Ashvin Patel

Appalling service when making a claim

1
The service provided whilst trying to make a small claim was extremely poor. Same questions over and over from advisor, months until the payment came through, proof and more proof required for a small claim. Recently made a home claim with Barclays , they resolved and paid almost immediately. I’m now looking for another Landlord Insurance company to move to.I have been with Landlord Insurance for over 15 years and have only ever made the one claim. Never again. Reviewed on: 15th July 2021
Simon smith's avatar
Simon smith

Value for money Insurance with modern touch!

5
This company delivers excellent end to end online application process. It's quick, comprehensive and competitive. Reviewed on: 15th July 2021
andy adewale's avatar
andy adewale

Newsletters

5
The monthly newsletters are invaluable. Reviewed on: 15th July 2021
Rosalinda Sewell 's avatar
Rosalinda Sewell

Excellent insurance company

5
From reminding me that my renewal date is coming up, to helping me with questions, I can rely on this company for prompt support. Reviewed on: 15th July 2021
Ruth Crpft's avatar
Ruth Crpft

Good honest insurance

5
Friendly staff, easy to contact and good pricing. Reviewed on: 15th July 2021
Lee's avatar
Lee

So far so good...

5
No claims made yet, but setting up my policies was made very easy Reviewed on: 15th July 2021
Jon Lodge's avatar
Jon Lodge

Fantastic value

5
Better cover and cheaper than my last insurer Reviewed on: 15th July 2021
Andy Deery's avatar
Andy Deery

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