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Total Landlord: Landlord Insurance reviews

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4.80
Based on 1,464 reviews, last reviewed 13th Nov 2024
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Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024
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Total Landlord Landlord Insurance reviews (1464)

Excellent customer care service

5
They offer highly competitive quotes for our properties. I always get phone call reminders when insurance are due Reviewed on: 16th September 2020
Michael Jegede's avatar
Michael Jegede

Service

5
Excellent service and very pleasant people to deal with on the phone. Reviewed on: 16th September 2020
Cathy Pires's avatar
Cathy Pires

Hamilton Fraser, Excellent service

5
Have been using Hamilton Fraser for over 10 years, excellent service and very efficient. Recommend to family and friends 100% Reviewed on: 16th September 2020
Marilyn Dellar's avatar
Marilyn Dellar

Friendly and professional

5
I’ve used Hamilton Frazer to insure my rental property for several years and their service has always been very professional and friendly. Reviewed on: 16th September 2020
Michael J 's avatar
Michael J

Excellent team, reliable company

5
We have been extremely happy with the products that Hamilton Fraser has offered us. We owner several buy to let properties. The companies service is reliable and good value for money. The company deserves to win!!!! Reviewed on: 16th September 2020
Danica's avatar
Danica

Best HMO Insurance Company

5
They were great, most economic on the market, and very good service. Reviewed on: 16th September 2020
Harry Angelides's avatar
Harry Angelides

Great value for money and reasonable annual increases

5
I am so glad to know HFTL insurance for many reasons, but specifically the annual premium is extremely reasonable. The annual increase is only ever incremental. I don't feel like I'm being fleeced or feel that I have to look around for a different product. All contact with the organisation has been highly professional and all my queries have been resolved straight away. What more could you ask? Please keep doing what you're doing. Not having to search the market every year for multiple products is a huge relief so well done and I hope you win. Reviewed on: 16th September 2020
Lois Tozer's avatar
Lois Tozer

Competitive price Landlord insurance with very informative e-mail updates.

5
Not just Landlord insurance but great advice, support & informative information on legal changes. Reviewed on: 16th September 2020
LOUISE BENSON's avatar
LOUISE BENSON

Sensibly priced comprehensive insurance for landlords

5
We have used HFIS for over 15 years. We have never had to make a claim, but the renewal process has always been smooth. No problem with Housing Benefit tenants. Some of the big advertisers demand that landlords evict Housing Benefit tenants or seek insurance elsewhere. It is in the fine print which no-one ever reads. Top marks to a company who have kept our growing portfolio insured over the last 15 years. Reviewed on: 16th September 2020
John Socha's avatar
John Socha

Very helpful with flooding issue

5
We have a house at the seaside and many insurance companies mark it as a flood risk and don't want to even quote. Luckily the staff at Hamilton Fraser checked it for us (as that is based on outdated information) and arranged the insurance for us in no time! Reviewed on: 16th September 2020
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J Daniels

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