Travelex reviews

Travelex reviews
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Review summary
People rate this company as Average based on 13 product reviews
Latest positive rating
Good experience I use to send money and to exchange...
Good experience I use to send money and to exchange aswel for gb to euro when I was in holiday

Latest negative rating
Travelex Airports ATM Withdrawal
Iwithdrew €140 from Travelex ATM at Terminal 2, and was charged £157.30 to my UK bank account. This reflects an exchange rate of 1.123, whereas... Iwithdrew €140 from Travelex ATM at Terminal 2, and was charged £157.30 to my UK bank account. This reflects an exchange rate of 1.123, whereas the rate displayed on their website at the time was 0.88. The difference between these rates is 0.2435, which results in an apparent overcharge of approximately £34.10. A massive sticker on ATM advertises “zero commission,” so I am unsure where this significant difference originated or where the additional amount went. Unfortunately, the ATM did not display clear exchange rate and didn't provided me with a receipt for the transaction. At the time of withdrawal, I was accompanied by my severely autistic son, who was experiencing a distressing episode in the early hours of the morning. This made it difficult for me to notice and address the discrepancy immediately. I emailed them asking to provide me with a full breakdown of the transaction, including: 1. The exchange rate applied. 2. Any hidden fees or charges. 3. The reason for the difference between your advertised rate and the rate used. However their response didn't not include the what I wanted to know. Their fine prints are as bad as the lown shark's ones or even worse. Avoid using their atms, as it is a day time robbery. Read more Read less

About Travelex
Travelex provides remittances and online international payments through partnerships with Western Union and Ozforex, as well as sourcing and distributing FX banknotes for central banks and international financial institutions. Smart Money People is the place for Travelex reviews. Read and write reviews to help increase trust and transparency in Financial Services.
Travelex at a glance
Reviews for Travelex
Showing 11 of 13 company reviews • Last reviewed within 14 days
Travelex Airports ATM Withdrawal
Iwithdrew €140 from Travelex ATM at Terminal 2, and was charged £157.30 to my UK bank account. This reflects an exchange rate of 1.123, whereas... Iwithdrew €140 from Travelex ATM at Terminal 2, and was charged £157.30 to my UK bank account. This reflects an exchange rate of 1.123, whereas the rate displayed on their website at the time was 0.88. The difference between these rates is 0.2435, which results in an apparent overcharge of approximately £34.10. A massive sticker on ATM advertises “zero commission,” so I am unsure where this significant difference originated or where the additional amount went. Unfortunately, the ATM did not display clear exchange rate and didn't provided me with a receipt for the transaction. At the time of withdrawal, I was accompanied by my severely autistic son, who was experiencing a distressing episode in the early hours of the morning. This made it difficult for me to notice and address the discrepancy immediately. I emailed them asking to provide me with a full breakdown of the transaction, including: 1. The exchange rate applied. 2. Any hidden fees or charges. 3. The reason for the difference between your advertised rate and the rate used. However their response didn't not include the what I wanted to know. Their fine prints are as bad as the lown shark's ones or even worse. Avoid using their atms, as it is a day time robbery. Read more Read less
Good experience I use to send money and to exchange...
Good experience I use to send money and to exchange aswel for gb to euro when I was in holiday
Products from Travelex
Showing all products offered by Travelex
Travelex Supercard
by TravelexTravelex Supercard reviews can help you to find our more about this travel card which was launched by Travelex. Supercard by Travelex is a travel product that allows you to...
Travelex Supercard
by TravelexTravelex Supercard reviews can help you to find our more about this travel card which was launched by Travelex. Supercard by Travelex is a travel product that allows you to...
Travel Money
by TravelexBefore we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a...
Travel Money
by TravelexBefore we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a...
Money Transfer
by TravelexWant to know more about the Travelex money transfer service? Read our Travelex reviews which are written by people who have used the money transfer service in the past to...
Money Transfer
by TravelexWant to know more about the Travelex money transfer service? Read our Travelex reviews which are written by people who have used the money transfer service in the past to...
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