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Travelex: Travel Money reviews

Name: Travel Money
Rating: 3.6 (5 reviews)

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2.93

Based on 5 reviews, last reviewed 14th Aug 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

40%

20%

2 star

20%

Latest highest rating:

4

Good experience I use to send money and to exchange... Good experience I use to send money and to exchange aswel for gb to euro when I was in holiday Reviewed on: 16th April 2025

Latest lowest rating:

1

Travelex Airports ATM Withdrawal Iwithdrew €140 from Travelex ATM at Terminal 2, and was charged £157.30 to my UK bank account. This reflects an exchange rate of 1.123, whereas the ra... Read more Reviewed on: 14th August 2025

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About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for Travelex travel money reviews. If you've used Travelex travel money before, why not write YOUR own review? You can help other travellers looking for honest Travelex travel money reviews.

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Travelex Travel Money reviews (5)

Travelex Airports ATM Withdrawal

Iwithdrew €140 from Travelex ATM at Terminal 2, and was charged £157.30 to my UK bank account. This reflects an exchange rate of 1.123, whereas the rate displayed on their website at the time was 0.88. The difference between these rates is 0.2435, which results in an apparent overcharge of approximately £34.10. A massive sticker on ATM advertises “zero commission,” so I am unsure where this significant difference originated or where the additional amount went. Unfortunately, the ATM did not display clear exchange rate and didn't provided me with a receipt for the transaction. At the time of withdrawal, I was accompanied by my severely autistic son, who was experiencing a distressing episode in the early hours of the morning. This made it difficult for me to notice and address the discrepancy immediately. I emailed them asking to provide me with a full breakdown of the transaction, including: 1. The exchange rate applied. 2. Any hidden fees or charges. 3. The reason for the difference between your advertised rate and the rate used. However their response didn't not include the what I wanted to know. Their fine prints are as bad as the lown shark's ones or even worse. Avoid using their atms, as it is a day time robbery. Reviewed on: 14th August 2025

Good experience I use to send money and to exchange...

Good experience I use to send money and to exchange aswel for gb to euro when I was in holiday Reviewed on: 16th April 2025

They never have the most competitive rates.

They never have the most competitive rates. However, if you forget to order travel money, they are always available at major airport which is convenient. Reviewed on: 2nd April 2024

Fantastic

A great company super customer experience, definitely recommend Reviewed on: 7th February 2018

Foreign currency

I ordered £500 of euros at short notice and was able to collect (at 4am) at their airport booth immediately before flying out. Telephone and face to face customer service was friendly and efficient. They lived up to all of their promises. You might find a (very slightly) better rate of exchange, but given the convenience, they are worth considering. Reviewed on: 24th December 2015

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