Smart Money People Logo

True Traveller: Travel Insurance reviews

4.74
Based on 61 reviews, last reviewed 26th Aug 2022
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Slow travelers Very convenient for slow travelers Reviewed on: 14th August 2019
Anonymous's avatar
Anonymous

Latest lowest rating:

1

years of stress with these guys! the service is now quite efficient, but the staff and company culture are awful. my full review of my personal experience is on trustpilot. Reviewed on: 26th August 2022
Bob's avatar
Bob

About this product

Looking for travel insurance which caters for backpackers for your next trip away? Read our True Traveller reviews to get a feel for what this company is really like. Our reviews are written previous customers and present policyholders, so they can give you the heads-up on what life is like as a True Traveller customer. Already had a policy with True Traveller? Write a review yourself and help others who are looking for guidance on their next trip!

True Traveller Travel Insurance reviews (61)

Review of the True Traveller, Travel Insurance:

Pleasure to deal with!

5
Great prices, great customer service! Reviewed on: 6th August 2019

First Class Experience!

5
I've not come across such a thorough, easy-to-use product before for Travel Insurance. Thank you for making the whole thing really simple. Reviewed on: 6th August 2019

Simple to purchase - friendly customer service

5
Have twice purchased two year insurance through True Traveller for my work permit in Canada. Simple website, easy to choose the plan suited to you (multiple add ons) - never feel pressured to add more items or that “up-sell” other companies try. Reviewed on: 6th August 2019

Pleasant, good and fast

4
Send it my request and money was transferred fast. Reviewed on: 6th August 2019

Perfect for backpackers

5
TT offers everything you need in the way of insurance as a tourist heading off on holiday or a traveller planning on spending long periods of time away from your home country. They are very friendly, professional and extremely helpful - even advising me on topics that werent even insurance related when i was nervous before heading off to Canada for 2 years. I will never forget their kindness in what was a very stressful time. Reviewed on: 5th August 2019

Straight forward, flexible and accessible.

5
True traveller gives great coverage with flexibility of return trips as well as not breaking the bank. Reviewed on: 5th August 2019

I won't use any other insurance company!

5
I originally bought true traveller for my 2 year working holiday in Canada as they were one of the few companies to do over a year. They also are a rare find in a company that insures you when you've already started traveling(I've made that mistake a few times). I also very highly value the fact you can pay a little extra to remove the excess. Also the winter sports and adventure activity list covered is extensive and you can choose how much to cover. They also have the option of having an annual policy with quite long lengths of time you can go away. I think I got the one that allows over 70 day trips at a time! I made a claim and the process was very quick and easy. I was paid straight into my bank account and minimum paperwork. I could not recommend True Traveller any more! Reviewed on: 5th August 2019

Great package

5
TT is a great insurance package for people wanting to spend more time enjoying their trip than worrying about the “what ifs” overall very impressed Reviewed on: 5th August 2019

Best insurance for my IEC

5
I was recommended this True Traveller by so many people for my working holiday in Canada! True traveller definitely proved to be the perfect match after searching round for others. They tick all the boxes for a 2 year insurance policy, keeping me safe in Canada! Thank you so so much! Reviewed on: 5th August 2019

Super helpful

5
Always amazing customer service with a great price Reviewed on: 5th August 2019

Simple fast and easy

5
It was very easy for me to purchase my insurance on their website for very cheap. It's clear and simple, what is included in the policy and what is not is clearly defined and configurable when I purchased my insurance. Reviewed on: 5th August 2019