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True Traveller: Travel Insurance reviews

4.74
Based on 61 reviews, last reviewed 26th Aug 2022
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Latest highest rating:

5

Slow travelers Very convenient for slow travelers Reviewed on: 14th August 2019
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Anonymous

Latest lowest rating:

1

years of stress with these guys! the service is now quite efficient, but the staff and company culture are awful. my full review of my personal experience is on trustpilot. Reviewed on: 26th August 2022
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Bob

About this product

Looking for travel insurance which caters for backpackers for your next trip away? Read our True Traveller reviews to get a feel for what this company is really like. Our reviews are written previous customers and present policyholders, so they can give you the heads-up on what life is like as a True Traveller customer. Already had a policy with True Traveller? Write a review yourself and help others who are looking for guidance on their next trip!

True Traveller Travel Insurance reviews (61)

Review of the True Traveller, Travel Insurance:

Quite steep but reliable

4
True Traveller are one of very few insurance companies that provide IEC two year coverage. I would have given a full star rating across the board but, I find it slightly unfair that none of their policies include Baggage, Money & Documents or Travel Disruption as a standard part of the policy as other travel insurers traditionally do. Reviewed on: 7th August 2019

Excellent coverage

5
My second time using their service for IEC coverage. Had a claim the first time round and had dedicated direct contact with an agent that accommodated reimbursing me the money in a pretty fast turn around. Saying that, the insurance was £200 more this year but still worth it. Reviewed on: 5th August 2019

Reliable travel insurance

5
Used them for my two year working holiday in Canada. Policy coverage is comprehensive, terms are easy to understand. When I had to claim, the process was very simple and I had my money back within a week. Reviewed on: 5th August 2019

Quick and easy, great value for peace of mind!

5
My insurance of choice while travelling! Reviewed on: 5th August 2019

Clear, concise and good value

5
Looking for travel insurance for my son on a long trip to Asia I found the choices and sales talk bewildering. However on the True Traveller web site the inclusions (and exclusions were clearly laid out and the price was competitive. Reviewed on: 5th August 2019

Great insurance with equally great people

5
Above and beyond the port of call Reviewed on: 5th August 2019

Professional, excellent insurance company!

5
My boyfriend broke his wrist whilst on a working holiday in Canada and True traveller was quick, efficient and amazing in sorting the claim out. They even checked up on how he was doing. Would definitely recommend Reviewed on: 5th August 2019

Easy. Fast. Honest. Reliable

5
I purchased True Traveller Insurance for my IEC in Canada. I experienced some frightening chest pains and had to seek medical help. Being hundreds miles from home, 5 hours ahead and in a new city I was nervous. But as soon as I phoned True Traveller my worries melted away. I was assured to get all the tests required and to keep them updated. They paid for all my medical cover and the money was reimbursed back into my account within 10 days. I even had a check up call to see if I'm ok and how I'm feeling. I honestly couldn't recommend True Traveller enough. Your health is too important to chance, so go with the experts! Reviewed on: 5th August 2019

Worldwide travel insurance

5
Highly recommended insurance, was my first choice when it came to buying long term travel insurance. Very affordable and covers pretty much everything I’m looking for. Will definitely recommend to family and friends. Reviewed on: 5th August 2019

Fantastic

5
Easy quote process with plenty of clear information accessible so can make an informed choice of cover. Reviewed on: 5th August 2019

Excellent Service

5
Excellent Service and would definitely recommend using them for all of your needs :) Reviewed on: 5th August 2019