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Updraft: Personal Loan reviews

4.96
Based on 10,806 reviews, last reviewed 27th Mar 2026
359800% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Communication was excellent, app is easy to use and... Communication was excellent, app is easy to use and navigate, no probes with setting up and all documents in one easy place! Reviewed on: 27th March 2026
Emma G's avatar
Emma G

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (10806)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Staff are great and very helpful

5
Staff are great and very helpful Reviewed on: 25th February 2026

Easy to use service

5
I was able to get a loan to consolidate multiple credit cards simply through their app. This was approved quickly after verifying my details and after a few days I had the money to consolidate my other debts. Overall, a very smooth process. Reviewed on: 25th February 2026

Very helpful

5
The application process was very easy and was a quick decision and the money went in fairly quickly too. The interest rates are not too bad. Reviewed on: 25th February 2026

When I was at my lowest and struggling few years bac...

5
When I was at my lowest and struggling few years back I didn’t know what to do other company I asked for help has rejected me but not updraft they helped me Reviewed on: 25th February 2026

Very easy to deal with and very helpful

5
Very easy to deal with and very helpful Reviewed on: 25th February 2026

Review :)

5
The application process was very easy and not as intense as stressful as others but still did the checking process correctly. Any time I have needed to contact them since they have been very helpful Reviewed on: 25th February 2026

Very customer focussed

5
Quick to respond to queries, loan was received very quickly and very clear communication. Have always felt confident in the information received and they are encouraging debt consolidation and responsible lending. Reviewed on: 25th February 2026

Quick and easy at every stage.

5
Quick and easy at every stage. Results Reviewed on: 25th February 2026

Easy , customer friendly, all good about it

5
Easy , customer friendly, all good about it Reviewed on: 25th February 2026

I’ve saved £150 a month

5
Sorted my borrowing from over £350 to just over £200 pm, giving me some peace of mind and more control Reviewed on: 25th February 2026