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Updraft: Personal Loan reviews

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4.96
Based on 11,041 reviews, last reviewed 12th May 2026
382900% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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96%
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Latest highest rating:

5

Simple, Fast & Easy Very simple to get going, fast payment and easy repayments. Had absolutely no issues so far, will be recommending to family and friends in need of a l... Read more Reviewed on: 12th May 2026
Graham I's avatar
Graham I

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B
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About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

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Updraft Personal Loan reviews (11041)

A new way of thinking!

5
Updraft aren’t like other lenders I’ve had personal loans with previously, they are very personable to deal with considering they are a very digital company. They keep it human friendly while still being forward thinking! I love that I can easily manage my loans by using an app, along with having the ability to chat to their team through the app too. Their app is straightforward and easy to use, nothing is over complicated and in times when maybe I can’t find what I’m looking for, their faqs and team are always on hand to guide me. Whenever I have needed their help and spoke with members of their team, they are always proactive in offering help/solutions/general friendly chat. Have already and will continue to recommend Updraft! Reviewed on: 11th April 2023
Megan's avatar
Megan

Fantastic

5
Brilliant and easy and fantastic customer services Reviewed on: 11th April 2023
jamiecoombs@yahoo.com's avatar
[email protected]

Very helpful. Quick and easy

4
They have been great. Easy to apply and they have great customer service. Only issue is last update made the app less user friendly. Reviewed on: 11th April 2023
Martin's avatar
Martin

Loan Service

5
The loan service they provided was really good and the commission i paid on the was reasonable and customer service was really good too. Reviewed on: 11th April 2023
GEORGE's avatar
GEORGE

Easy to use and pay off early

4
The app was very easy to use and I was able to repay it off early with no extra charge. Occasionally the app would force me to re-log in multiple times which was a little frustrating. Reviewed on: 11th April 2023
Sian Hughes's avatar
Sian Hughes

Much needed life line

5
Updraft managed to help me stabilise after a difficult financial period when other banks wouldn't. I am forever grateful for this service and would 100% recommend to anyone who is in a similar position and just needs room to breathe. Reviewed on: 11th April 2023
Joshstile's avatar
Joshstile

Great Customer Service

5
Brilliant for consolidating debts for lower monthly payments and the customer service is second to none! Reviewed on: 11th April 2023
Beth H's avatar
Beth H

A great one time solution

5
Paying off those larger debts in one hit in a fair and affordable way. No ridiculous interest and good communication. Tidying up your finance and helping tour credit rating too. Win win. Reviewed on: 11th April 2023
kat willett's avatar
kat willett

Easy and stress free

5
Very smooth process, decision back in less the 24hrs and no hidden costs Reviewed on: 11th April 2023
Natalie.pourou@hotmail.co.uk's avatar
[email protected]

Great service

5
The service has been quick and easy and the app is easy to use to keep track. I would definitely use again. Reviewed on: 11th April 2023
Ellie's avatar
Ellie

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