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Updraft: Personal Loan reviews

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4.96
Based on 10,504 reviews, last reviewed 6th Mar 2026
330300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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Latest highest rating:

5

Updraft has helped me manage debt over the years. Updraft has helped me manage debt over the years. I have valued their great customer service and friendly approach. Reviewed on: 6th March 2026
Lucy S's avatar
Lucy S

Latest lowest rating:

1

new loan when they shouldn’t have done, le... Gave me a new loan when they shouldn’t have done, led me to believe it was to combine outstanding loan with new one now paying over double what I was ... Read more Reviewed on: 28th February 2026
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Chris C
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About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

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Updraft Personal Loan reviews (10504)

A thorough yet quick process!

5
Updraft is very personal as the agents keep you updated on a personal chat app. The underwriters were very thorough when analysing my finances making sure that they didn't lend money to me irresponsibly. The money was in my account the day after signing the agreement and the payment plan is very straight forward monthly direct debits. I love the fact that Updraft have an app you can use to keep in touch and up to date with your loan. Reviewed on: 14th March 2023
Joanne 's avatar
Joanne

Great Communication

5
I really enjoy that this all works through an app that has a webchat function. I really hate having to discuss money over the phone as it makes me anxious but being able to do it over the webchat and not having to fight with a website is really convenient. Reviewed on: 14th March 2023
Scameron's avatar
Scameron

Great range of products and great service

5
Great range of products and great service with almost immediate response Reviewed on: 14th March 2023
Balaji Gopalrathnam's avatar
Balaji Gopalrathnam

Best help around

5
I needed help with other finances and updraft took minutes to complete everything and give me a decision. Really put my mind at ease, have recommended them to friends! Reviewed on: 14th March 2023
KReader's avatar
KReader

Exceptional! Such a great service

5
Updraft are truly exceptional! Fast, very friendly and easy process. Great phone app as well. Reviewed on: 14th March 2023
3vo 3vo's avatar
3vo 3vo

Great lenders

5
Updraft have fast response times and I feel like they genuinely have an interest in helping you! I would recommend this company to all my friends Reviewed on: 14th March 2023
WillFender's avatar
WillFender

Great customer service

5
Customer service team is always available and ready to help; they were also able to offer consolidation loan with decent interest, when no other bank could do it. Reviewed on: 14th March 2023
Andrea Mazzuoli's avatar
Andrea Mazzuoli

Very helpful and easy to use

5
Very helpful bank, always very quick to respond to queries Reviewed on: 14th March 2023
Daniel Berridge's avatar
Daniel Berridge

Helpful and when needed does the job. Communication is a highlight for them!

5
They have fair and useful systems, loans and help. I would say they have helped massive amounts Reviewed on: 14th March 2023
Lord Thorne (Clawskrull)'s avatar
Lord Thorne (Clawskrull)

Fantastic

5
Good service, quick and easy process. Helped me to save . Reviewed on: 14th March 2023
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[email protected]

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