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Updraft: Personal Loan reviews

4.88
Based on 11,080 reviews, last reviewed 9th Jul 2026
96% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Straightforward. Straightforward. Easy application. Reviewed on: 9th July 2026
P Draper's avatar
P Draper

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

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Updraft Personal Loan reviews (11080)

Updraft loan

5
Fab service, Any issue I’ve had had been dealt with swiftly. Only criticism is that it’s a difficult to get hold of customer services, other than this great service and would recommend Reviewed on: 17th March 2023

Stop spamming me for a vote

1
3 emails In 3 days.. you've converted me from a passive supporter to pretty annoyed with a few emails. Well done. Reviewed on: 17th March 2023

Fair fuss free finance.

5
Turned to Updraft when other banks let me down. Pleasantly surprised at the the fair APR rates offered and excellent customer service throughout the process. Can’t thank Updraft enough for the help over the years in sorting out my finances. Reviewed on: 17th March 2023

Super

5
I applied, I got money, very fast and easy Reviewed on: 17th March 2023

Love it

5
Helps me pay off my overdraft and great customer service. Reviewed on: 17th March 2023

Excellent Service

5
Great service from start to finish Reviewed on: 17th March 2023

Quick application process slow replies

3
Very quick application process but very slow replies from staff over customer service. Also a few mistakes, all of which were rectified but things like taking double payments, then not taking payments and then harassing you for the money which you thought they had taken. The customer service is to the point can seem a little harsh at times Reviewed on: 17th March 2023

Excellent service!

5
All the questions I had were answered fully and they made the process so simple. Thank you updraft team for an excellent service Reviewed on: 17th March 2023

Easy to use simple process

5
Process was easy and the app is great to keep track Reviewed on: 17th March 2023

Excellent!!

5
Excellent straight forward company Reviewed on: 17th March 2023

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