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Varooma (inactive company): Logbook loan (discontinued) reviews

Name: Logbook loan (discontinued)
Rating: 4.87 (729 reviews)

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4.87

Based on 729 reviews, last reviewed 13th Sep 2019

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent efficient service from start to finish I have had two loans from Varooma. Each time I have received excellent service and friendly support. They are efficient and I receive my reminders... Read more Reviewed on: 6th August 2019

Latest lowest rating:

1

Terrible company Terrible company. I had had 5 or 6 loans previously with Varooma. All paid in full and on time. Therefore, assumed it would of been a foregone conclus... Read more Reviewed on: 13th September 2019

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Review Varooma (inactive company): Logbook loan (discontinued) now

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Varooma (inactive company) Logbook loan (discontinued) reviews (729)

Ideal for me

They seem like a reputable company who do exactly what they say they will do. 5 stars from me. Reviewed on: 2nd July 2017

AVOID AVOID AVOID !!!!!!!!!

I now know why they hassle you to write your review 1 day after taking out the loan, as obviously you will be happy with them at that point, but my god will that change. I seriously don't know how these guys can trade let alone be a member of the CCTA & FCA I fell into financial difficulty after taking out a £5k loan paying back £500 per month for 24 months, I took out my loan in January 2015 and have literally just had to sell my £11k BMW for £7k so they wouldn't repossess my car. They charged me over £3.5k in charges (not interest I’m talking about just charges) for according to them, SMS Charges @ £1.5 per text, one month they sent me 30 apparently, Outbound call charges £5 per time, Late payment charges £15, Default Notice Charges £15, Default notice reminder charge £15, Final Demand charge £15, Demand for payment notice charge £15, Recovery handling fee £75, Recover agent fee £475 (I SPOKE TO THE REPO AGENT AND HE SAID THEY DONT GET PAID UNTIL THE CAR IS REPOSSESED). They contacted me to say the car was out for repossession and I tried to negotiate a payment plan, however they weren't interested, they wouldn't hold the repossession and demanded I paid over £3k in arrears that day or someone would come to my work and take the car. I was 1 month behind 1 month!!! I eventually sold my car @ a £4k loss just to pay these. In total I borrowed £5000, I was 8 months into my loan and had paid back £3481.92 which was £518.08 shortfall (1 month basically) and they forced me to pay back another £6857.13 even though I was settling my loan 15 months early. In total I paid them £10338.92 for a £5k loan and only had it 8 months, that's £5338.92 profit in their back pocket. They target the venerable and nearly all the way through my loan except at the end they constantly emailed me offering further advances. I have an open case with the financial ombudsman Reviewed on: 30th June 2017

Fast

Varooma were fast with just about everything from the application process to the money being paid to me. I couldn't easily borrow money so they saved me a lot of worries. Reviewed on: 30th June 2017

Great value great customer service

Have used verooma 3 times and always a pleasure. Reviewed on: 30th June 2017

Great service

Friendly helpful staff! Great customer service Reviewed on: 30th June 2017

Loan of excellence

I was abit dubious using a car Loan for the first time but it was made easy and the guy that came out to see me was lovely, that nice I've even renewed my loan again this year with varooma Reviewed on: 30th June 2017

Great for when you need them

Was in need of some urgent funds and Varooma helped me out. I can't fault them. Reviewed on: 30th June 2017

Great service

Very happy with my loan, I got the money on the same day I applied. Reviewed on: 30th June 2017

Best thing since sliced bread

My experience with this loan companie was excellent. After phoning them they where out the next day and i had my money that evening. No fuss no hassle quick and reliable. I would recommend them. Reviewed on: 30th June 2017

Very fast service

Logbook loan applied for and completed within the first day of application Reviewed on: 30th June 2017

Review Varooma (inactive company): Logbook loan (discontinued) now

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Varooma (inactive company): Logbook loan (discontinued) reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Varooma (inactive company): Logbook loan (discontinued) now

Varooma (inactive company) Logbook loan (discontinued) reviews (729)

Ideal for me

AVOID AVOID AVOID !!!!!!!!!

Fast

Great value great customer service

Great service

Loan of excellence

Great for when you need them

Great service

Best thing since sliced bread

Very fast service

Review Varooma (inactive company): Logbook loan (discontinued) now

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