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Wave Community Bank: Savings reviews

4.93
Based on 209 reviews, last reviewed 11th Aug 2023
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Latest highest rating:

5

Efficient service, bus ticket savings Wave are so quick to respond to enquiries and sort out issues. I have a Prize Saver account and they also helped me get 20% off my annual bus ticket, ... Read more Reviewed on: 11th August 2023
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EM

Latest lowest rating:

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This product has not received a review of either 1 or 2 stars.

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Wave Community Bank Savings reviews (209)

Best savings scheme

5
I have been saving with the local credit union for 21 years now and they have provided an excellent service. They have changed from their initial beginnings to being very accessible to a very diverse community. It’s great to be able to go online and check my account and if I need to borrow the process it very simple. I can’t recommend them highly enough. Reviewed on: 7th June 2021

Value for less well-off customers

5
I put a lump sum into the Union when I could afford it to encourage the Union and make the money available for those facing hardship Reviewed on: 7th June 2021

Easy access, great help line

5
I save with ESCU and have always had excellent service. They have an excellent app and if I need to speak to anyone, they are always helpful and the service is prompt. Reviewed on: 7th June 2021

Amazing help!

5
I took a coronavirus loan out to help keep on top of bills and eastsussex credit union opened a savings account on behalf I didn’t think I’d be able to save as money was tight when my repayments for the loan started I realised they took a proportion and put it in the saving accounts and it does add up! Since getting back on my feet financially I’ve made sure to put an additional £50 each month and opened another savings account. Due to there service you can’t withdraw money (which I would of usually done). This is very beneficial and it help build a better relationship between me and money! East Sussex credit union have been very helpful whenever I have had to contact them, as well as making it easy to know what happening via the app and regular email updates. Reviewed on: 7th June 2021

Everybody wins!

5
ESCU is something I value being a part of. I am saving, with a purpose, but at the same time, helping others in my home county. If I have an emergency, I can call on the union at short notice. Accessing benefits for local services in Sussex, such as Brighton and Hove Buses, has been a huge bonus for me. Thank you. Reviewed on: 7th June 2021

Great experience

5
East Sussex Credit Union's employees are always super helpful on the phone, and it's nice to be part of a truly social enterprise Reviewed on: 7th June 2021

Outstanding

5
I have been saving with East Sussex credit union for over 10 years and they are outstanding. Very helpful and always prompt with transactions. I can't fault them. Reviewed on: 7th June 2021

Impressive community resource

5
I initially opened a prize saver account but then that gave me access to the ordinary savings account. Then I found out I could have money paid direct from my acct from my salary so my savings are building nicely. I have told family and friends about it as well so hopefully they will feel like they want to start saving too. Reviewed on: 7th June 2021

BETTER THAN HIGH STREET BANKS

5
East Sussex Credit Union have staff and procedures that understand REAL situations that occur in people's lives. They assess individual cases and advise fairly. Their loans and savings schemes are better than any you'll find with the average High Street / more long standing banks. ESCU is simply the best! Reviewed on: 7th June 2021

Score card

5
Good Service and excellent customer service. Reviewed on: 7th June 2021

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