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XPS Pension Group: Pension Consulting reviews

Name: Pension Consulting
Rating: 3.42 (5 reviews)

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3.42

Based on 5 reviews, last reviewed 29th Oct 2026

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200% increase in 1 star reviews

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Latest highest rating:

N/A

This product has not received a review of either 4 or 5 stars.

Latest lowest rating:

1

Terrible provider that is slow and creates paperwork Terrible provider that is slow and creates more and more unnecessary and finicky paperwork to force members to stay longer. I just want to leave the s... Read more Reviewed on: 29th October 2026

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About this product

XPS Pensions Group offers comprehensive pension consulting services, focusing on actuarial advice, pension administration, investment consulting, and scheme governance. Their approach is tailored to support both trustees and corporate sponsors in managing defined benefit and defined contribution pension schemes, aiming to optimise financial performance while ensuring regulatory compliance and risk management.

XPS's services are designed to navigate the complexities of pension planning and execution, facilitating secure and sustainable retirement benefits for members.

If you’re considering using XPS' Pension Consulting service, check out our reviews first. Discover how customers are finding the service and how satisfied they've been so far. Learn more about the benefits of being a pension consulting customer. All of this and more can be found in our XPS Pension Consulting reviews.

Smart Moeny People is the place for XPS Pension Consulting reviews. Read and write reviews to increase trust and transparency in financial services.

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XPS Pension Group Pension Consulting reviews (5)

Terrible provider that is slow and creates paperwork

Terrible provider that is slow and creates more and more unnecessary and finicky paperwork to force members to stay longer. I just want to leave the scheme and move to a more digital and streamlined provider Reviewed on: 29th October 2026

Extemely Slow and Unresponsive

I have been trying to transfer my pension away from them for 7 months. They have been extremely slow at every stage and raised incorrect objections to delay the transfer. They are quite polite on the phone but do not reply to emails, They are a very useless firm and all the other complainants have my sympathy. Reviewed on: 16th September 2026

Polite front end staff that have no power to answer...

Polite front end staff that have no power to answer questions and a processing system that is utterly devoid of feedback to customers on critical matters. I cannot recommend this organisation to anyone. Do NOT put your money with them. Use one of the reputable companies. Reviewed on: 31st March 2026

The worst company I have ever dealt with.

The worst company I have ever dealt with. Fueled with ego and attitude along with a patronising I don't care. Compared to legal and general, well, legal and general take ownership of their responsibilities and get things done. XPS on the other hand constantly put blame on everything and everyone else,and in their incompetence they are not capable of taking ownership of the their responsibilities. Reviewed on: 4th July 2025

6 months & no pension, no sign of it ever starting.

Pension should have started mid – September 2024, it’s now 6 months and nothing at all except forms received in February 2025, 5 months AFTER the pension should have commenced. Forms are intrusive, full of obscure gibberish and XPS have refused since early February to answer basic questions before I sign anything to commit myself e.g. will the pension increase annually?. Should it be even necessary to have to ask something so essential as that as this should have been made clear LONG ago? They expect people to e-mail full bank details, identity documents e.g. passport, to a central & general e-mail address that they refuse to even respond to. 8 e-mails and a posted letter since 7 weeks ago and no reply. I am now sending the same e-mail everyday now; still no reply. For a year now, have had problems with getting information on pensions held by XPS and clarifying things. So, 6 months on, no income to pay bills with, XPS refuse to reply to e-mails and posted letters, and XPS find this acceptable. I suppose receiving forms 5 months AFTER it all should have been fully arranged is good going by XPS standards. So how do I live with NO INCOME after 6 months and no sign of XPS ever answering vital questions? Reviewed on: 31st March 2025

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XPS Pension Group: Pension Consulting reviews

No new 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

N/A

Latest lowest rating:

1

About this product

Review XPS Pension Group: Pension Consulting now

XPS Pension Group Pension Consulting reviews (5)

Terrible provider that is slow and creates paperwork

Extemely Slow and Unresponsive

Polite front end staff that have no power to answer...

The worst company I have ever dealt with.

6 months & no pension, no sign of it ever starting.

Review XPS Pension Group: Pension Consulting now

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