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Zempler Bank : Business account reviews

4.84
Based on 9,886 reviews, last reviewed 12th May 2026
1% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I have no problems or issues and Im happy wih their... I have no problems or issues and Im happy wih their service. Reviewed on: 12th May 2026
Helen's avatar
Helen

Latest lowest rating:

1

Our account has been playing up for the past few days. Our account has been playing up for the past few days. The inconvenience it has caused is terrible. We cannot pay our suppliers, wages payout cannot b... Read more Reviewed on: 24th April 2026
Bahar ceyhan's avatar
Bahar ceyhan

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank Business account reviews (9886)

Fantastic alternative

5
Fantastic bank account that gives you Cashback Reviewed on: 5th April 2023

Very good British online bank

4
It’s a great bank and one of the few online banks you can actually talk to. A few niggles that could be ironed out. 1. The logon times out way too fast. 2. You cannot log on on the computer without a code from your phone- very annoying. 3. You cannot search transactions for a particular element/ invoice number etc. Reviewed on: 5th April 2023

Fantastic bank ! Never had any issues!!!

5
Fast set up card arrived promptly ! Fast payments sending and receiving money instantly ! 10:10 Deffo recommend ! Reviewed on: 5th April 2023

Amazing

5
Overall awesome experience no hassle and easy to use, lot less BS than other banks - app if good Reviewed on: 5th April 2023

A good bank

5
A good bank that supports and helps. Reviewed on: 5th April 2023

vote

5
the bank offers great service and transactions are done quickly Reviewed on: 5th April 2023

Excellent customer service

5
Easy to use, excellent customer service. I’ve recommended friends to Cashplus! Reviewed on: 5th April 2023

Brilliant and comfortable

5
The Cashplus Bank is one of the best bank that is out there and I can recommend Cashplus to everyone and at every opportunity I have, brilliant customer service and great support to their customers, I have no regret at all, as all other bank refused to open an account for my company, Cashplus says yes! Thank you so much for your brilliant support and services. Reviewed on: 5th April 2023

Great customer experience - just needs a few tweaks to be a great one!

5
The usability and reliability of the app, the friendly and helpful telephone support, have all been a great customer experience so far... just a few tweaks would take it to the next level: - Simplification of incoming overseas payments process - get rid of NatWest! - Ability to use on ApplePay - Extend acceptance of the card... it seems to be 'declined/card not accepted' in a few places that it should be - e.g. on-line, car hire, etc... the kinds of things a business regularly uses I understand why a growing fintech start-up might have to accept these kinds of 'compromises', but you're a bank now...! Reviewed on: 5th April 2023

The perfect bank for business

5
Responsive, easy to use online banking platform... if only all banks were like this ! Reviewed on: 5th April 2023

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