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Zempler Bank : Business account reviews

4.84
Based on 9,885 reviews, last reviewed 1st May 2026
1% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Easy access customer service and good explanation fo... Easy access customer service and good explanation for any queries Reviewed on: 1st May 2026
Majid A's avatar
Majid A

Latest lowest rating:

1

Our account has been playing up for the past few days. Our account has been playing up for the past few days. The inconvenience it has caused is terrible. We cannot pay our suppliers, wages payout cannot b... Read more Reviewed on: 24th April 2026
Bahar ceyhan's avatar
Bahar ceyhan

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank Business account reviews (9885)

Painless, slick banking

5
Just works - simple, intuitive website. Very reasonable fees and good support when required. Reviewed on: 28th March 2022

Worst banking experience ever

1
They decided to suspend our business account without warning and we have since with multiple documents sent to them not been successful in getting access to the funds on our account. Waiting time to access their customer service is appalling. Reviewed on: 28th March 2022

Great Service

5
Had really good service with Cashplus over the last 12 months, they are responsive when needed and have very simple systems to use for our day to day banking. Thanks Reviewed on: 28th March 2022

Great Business banking made easy

5
As a customer since 2015 and seeing them through to becoming a bank, they have been nothi g but excellent. Online banking very secure and easy to navigate and a superb customer services. Reviewed on: 28th March 2022

Good access

5
Good access by app and telephone Reviewed on: 28th March 2022

USER FRIENDLY

5
I find Cashplus Bank to be very user friendly and if you have an issue the advisors are extremely professional & efficient and will do their utmost to resolve your query. Reviewed on: 28th March 2022

Easy & straight forward

4
Cashplus has helped our business keep our finances really simple and efficient Reviewed on: 28th March 2022

The Helpful Team

5
Always there when I have any questions and/or need help. Very reliable and wouldn’t swap them for anyone else. Reviewed on: 28th March 2022

easy to set up, some charges and limits apply

4
+App is good and easy to use. - unable to see much detail of transaction in App -charges £15 for each international transaction -Money paid in from international payments seems slow to appear!? -Maximum deposits in account blocked new payments comig in?! Reviewed on: 28th March 2022

Very easy to use

5
Getting my business bank account was very straightforward. App is very easy to use. Reviewed on: 28th March 2022

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