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GJW Direct: Marine insurance reviews

4.78
Based on 1,538 reviews, last reviewed 12th Aug 2026
37700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

GJW dealt very caringly with my potential claim when... GJW dealt very caringly with my potential claim when a crew member sustained an injury while raising my mast Reviewed on: 12th August 2026
Graham L's avatar
Graham L

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1538)

Great insurance company

5
Great insurance plenty of info and competitive price Reviewed on: 6th October 2025

GJW provide exactly what I want and need.

5
GJW provide exactly what I want and need. I couldn’t wish for any more.. They are the best insurance providers I have dealt with. Reviewed on: 6th October 2025

Great service

5
Great service when you call up, the offers and discount are a great perk. Easy portal everything in one place Good price overall Reviewed on: 6th October 2025

Good value and dealt with claims very efficiently

4
Good value and dealt with claims very efficiently Reviewed on: 6th October 2025

Excellent customer service, good value for money, ea...

5
Excellent customer service, good value for money, easy website to navigate, Reviewed on: 6th October 2025

Great customer service when we renewed our insurance.

5
Great customer service when we renewed our insurance. Reviewed on: 6th October 2025

Always prompt friendly and knowledgeable help

5
Always prompt friendly and knowledgeable help Reviewed on: 6th October 2025

We have been with GJW for many years.

5
We have been with GJW for many years. Only once did we have to make a claim, customer service, help and support was excellent! We have and will always recommend GJW to all our boating friends. Well done to GJW and thank you so much for your excellent support. Reviewed on: 6th October 2025

Understanding and ever helpful

5
Super effcient service from very helpful people Reviewed on: 6th October 2025

I found the staff very helpful in ever way in explai...

4
I found the staff very helpful in ever way in explaining everything about my policy cover and I need further help they were only a phone call away or I could contact them on line and witch I felt a piece of mind Reviewed on: 6th October 2025

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