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GJW Direct: Marine Insurance reviews

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4.85
Based on 626 reviews, last reviewed 20th Sep 2025
56300% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
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1%
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1%
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1%

Latest highest rating:

5

Excellent value Very clear options. Quick to set up online. Great value for money compared with other boat insurance providers. Reviewed on: 20th September 2025
josephmnicholson@icloud.com's avatar
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Latest lowest rating:

1

Since RIPE takeover premiums double..... Have been with GJW for years but as soon as were taken over by RIPE, premium doubled to over £720..... Reviewed on: 10th September 2025
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TLG
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GJW Direct Marine Insurance reviews (626)

No Fuss Cover

5
Down to earth, no fuss cover. To date premiums have not jumped at renewal remaining about the same which is good. Reviewed on: 11th July 2025
Kev Abbott's avatar
Kev Abbott

Insurance with peaceofmind. .

5
I have been with GJW for over 35 years. During this time I unfortunately have had a couple of problems which were dealt with very quickly and professionally. Reviewed on: 11th July 2025
Barry E's avatar
Barry E

Great customer service; competitive premiums; excell...

5
Great customer service; competitive premiums; excellent insurance cover Reviewed on: 11th July 2025
David L's avatar
David L

Insurance is more than the cost of the premium!

5
I've been with GJW since 2008. They have always provided excellent service and good value for money. I been fortunate enough not to have a claim, but 2 of my friends have and both were full of praise for the support given - This provides me with a sense of comfort since the reason for insurance is resolving a potential issue and far beyond the cost of the premium. Reviewed on: 11th July 2025
Howie B's avatar
Howie B

Happy customer

5
Have been a GJW customer for more than 5 years. Their customer service has been first class. When my moored boat was hit by another craft GJW managed with my claim promptly and efficiently. Reviewed on: 11th July 2025
Stewart W's avatar
Stewart W

We have always found GJW Direct Marine Insurance to...

5
We have always found GJW Direct Marine Insurance to be fair on policy pricing, when you call them they are always happy to talk you through any questions we might have. This time we spoke to Hannah she was great in going through the details and the process and then payment. As soon as I got off the phone the policy and RCR membership and the receipt was waiting for me. This is why we are repeat customers. Reviewed on: 11th July 2025
Michael B's avatar
Michael B

Two boats Bob.

5
I have two boats with you and found your team very helpful and knowledgeable. I have recommended you to a potential buyer. Reviewed on: 11th July 2025
Michael R's avatar
Michael R

Effort less service

5
Used for a few years now happy with service Reviewed on: 11th July 2025
Jonathan 's avatar
Jonathan

Good communication

5
Very competent and helpful call-centre staff; swiftly resolved my renewal questions. Reviewed on: 11th July 2025
Rob H's avatar
Rob H

Find GJW so easy to deal with.

5
Find GJW so easy to deal with. Communication is excellent and the prices are so competitive. Don’t really need to look elsewhere. Reviewed on: 11th July 2025
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Matthew Robinson

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