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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.81
Based on 2,116 reviews, last reviewed 25th Sep 2026
91300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very well done helpful, and answered all my questions. Very helpful, and answered all my questions. Well done . Reviewed on: 25th September 2026
Raymond H's avatar
Raymond H

Latest lowest rating:

1

DO NOT USE very poor service, would not return calls, did every thing possible to avoid paying legitimate claim. Be very careful using this company, great if you... Read more Reviewed on: 15th September 2026
garie b's avatar
garie b
Read all reviews Write a review

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (2116)

Personal Water Craft Cover Good Value

5
GJW has a very easy to use website and it’s no trouble to amend your policy each year. This year I lowered the value insured, selected not used over winter months and removed water skiing and inflatable’s because we didn’t need that cover anymore, very easy to do, and we saved some money. Reviewed on: 25th September 2026
Greg F's avatar
Greg F

Helpful in person or on website.

5
Helpful in person or on website. Quick response to queries. Reviewed on: 25th September 2026
Peter A's avatar
Peter A

Claims handling and renewal didn’t increase the premium

5
Claims handling good but excellent Reviewed on: 25th September 2026
Julian Wight's avatar
Julian Wight

Excellent service

5
We renew every year on 3 dinghies. Our family members also use GJW Direct. Reliable and efficient service. Reviewed on: 25th September 2026
Eric Hughes 's avatar
Eric Hughes

User experience

5
Simple service to use, easy to use web site. Reviewed on: 25th September 2026
Paul martin's avatar
Paul martin

Always excellent service and friendly staff

5
Always excellent service and friendly staff Reviewed on: 25th September 2026
L s's avatar
L s

I have found taking out insurance a simple process

5
I have found taking out insurance a simple process at a reasonable price. If I need help there are people at the office who supply the answers I need. The operators are always cheerful and respectful. Reviewed on: 25th September 2026
Bob F's avatar
Bob F

Provides everything you need.

5
Does everything you need in a very straightforward way. Reviewed on: 25th September 2026
Richard V's avatar
Richard V

Helpful co

5
Helpful as usual ….hopefully don’t them Reviewed on: 25th September 2026
Andy S's avatar
Andy S

Boat insurance and rescue made easy.

5
Easy to arrange insurance on a second hand boat rapidly. River Canal Rescue is part of the deal which means less for me to arrange. Reviewed on: 25th September 2026
Dr Tim's avatar
Dr Tim

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