Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,457 reviews, last reviewed 22nd Jul 2026
29700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

GJW Review. Very helpful and understanding. Easy to contact always friendly and happy to help whatever your query. Reviewed on: 22nd July 2026
John's avatar
John

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
Read all reviews Write a review

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

Review GJW Direct: Marine insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

GJW Direct Marine insurance reviews (1457)

Set up insurance via phone.

5
Set up insurance via phone. GJW Rep very helpful, received quote same day and set up via web link. Very quick. Policy was not the cheapest i had been quoted however the detail within the policy and clear explanation was by far the best, thus giving me more confidence that GJW would have any issues covered. GJW was recommended by our Yacht Broker. Reviewed on: 20th July 2026
Tony P's avatar
Tony P

Competitive and helpfull

5
I've been using GJW direct for approx. 15 years, they always provide a very competitive price and have always been very helpful when adding additional cover for outside the UK. I don't know anyone who has a boat/ski that doesn't use DJW direct Reviewed on: 20th July 2026
Richard G's avatar
Richard G

I've had an excellent experience with GJW Direct.

5
I've had an excellent experience with GJW Direct. The whole process, from getting a quote to arranging my policy, was straightforward and hassle-free. Their customer service team was friendly, knowledgeable, and quick to answer my questions. The cover was clearly explained, and I felt confident that I was getting good value for money. I would happily recommend GJW Direct to anyone looking for reliable, professional insurance with great customer service. Reviewed on: 19th July 2026
Dawn's avatar
Dawn

Very helpful and friendly service

5
I needed to add additional temporary insurance to my existing marine insurance. I really wasn’t sure if it would be possible to do, but a lovely lady by the name of Natasha was so helpful and responsive! Whenever I have a question, it’s always refreshing to speak to a human being. I highly recommend GJW! Reviewed on: 19th July 2026
Sophie M's avatar
Sophie M

Great service, totally recommend.

5
Great service, totally recommend. Second year with GJW. Reviewed on: 19th July 2026
Harrison N's avatar
Harrison N

Thanks! You've been great!

5
We are very grateful for all the support we have had from GJW in 20 years of sailing, achieving our dreams in our retirement and helping us live in many areas of Europe as travellers rathers than tourists. Always kind and patient, they are a lifelime in times of stress. Thank you all! Reviewed on: 19th July 2026
Michael 's avatar
Michael

When my husband died, the representative I spoke to...

5
When my husband died, the representative I spoke to was extremely kind and professional and made the process of transferring the insurance into my name, easy and hassle free, for which I was incredibly grateful Reviewed on: 19th July 2026
Jane W's avatar
Jane W

A brilliant service from start to finish the salespe...

5
A brilliant service from start to finish the salesperson Dean me with my quote was very kind went through lots of different options and actually reminded me about things that I might not have thought about to ensure on my Boat I would recommend GJW to any Boat of any size of Boat and whether they are beginners or seasoned pros. Many people get caught out when they first start boating. Or get ripped off by insurance companies that are out to make buck without ensuring to the best degree.. GJW look out for that sort of aspect and ensure that you are properly insured from the start. Don’t hesitate to use this insurance company if you want a stressfree experience, especially if you ever claim Reviewed on: 19th July 2026
Nick Moore 's avatar
Nick Moore

Excellent service from taking out our boat insurance.

5
Excellent service from taking out our boat insurance. So easy to keep on top of everything with all our documents available through the easy to navigate web portal. Great value for money also. Reviewed on: 19th July 2026
james d's avatar
james d

Exceptional customer service

5
Exceptional customer service - Very rapid response and helpful explanations of process Reviewed on: 19th July 2026
Richard's avatar
Richard

Review GJW Direct: Marine insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill