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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,128 reviews, last reviewed 22nd May 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

I honestly could not have asked for a better experie... I honestly could not have asked for a better experience with GJW Direct. After suffering storm damage to my boat, I expected a slow, frustrating claim... Read more Reviewed on: 22nd May 2026
Lewis's avatar
Lewis

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
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David S
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1128)

Calling your office

5
I've only needed to call your office, not to make a claim. The call was answered promptly, no waiting. My question was answered fully. They were very polite and helpful when I was in a stressful situation. Much appreciated. Reviewed on: 13th October 2025
Pam H's avatar
Pam H

Very quick & easy service

5
very quick & easy service, everything was done online, very competitive quote Reviewed on: 13th October 2025
Elizabeth M's avatar
Elizabeth M

Really good customer service and value for money

5
Really good customer service and value for money Reviewed on: 12th October 2025
Peter B's avatar
Peter B

Contacted GJW Direct after a recommendation.

5
Contacted GJW Direct after a recommendation. Easy to contact, process was straight forward & competitive pricing. Reviewed on: 12th October 2025
Kate's avatar
Kate

20 years with GJW

5
I have been insured with GJW for over 20 years - and that's for good reason - they are the best value and the best customer servicvce. Reviewed on: 11th October 2025
Nigel W's avatar
Nigel W

I have only had excellent service from gjw direct ca...

5
I have only had excellent service from gjw direct can not fault them very polite and helpful Reviewed on: 11th October 2025
Richard Vincent garside 's avatar
Richard Vincent garside

So easy to deal with have been with GJW for many years.

5
So easy to deal with have been with GJW for many years. Reviewed on: 10th October 2025
Peter R's avatar
Peter R

This is the second year with gjw, the price was good...

5
This is the second year with gjw, the price was good the customer service was good aswell and it was automatically renewed without a hefty increase in the policy which I personally hate when insurers do that it instantly makes me want to leave them. In terms of insurance pay outs I’ve not had to claim so really can not comment at this time on that part of the service luckily! Reviewed on: 9th October 2025
Terri gorham's avatar
Terri gorham

Renewal prices very reasonable

5
always been nice and easy to renew, and prices have not increased dramatically year on year like most other insurance companies. Reviewed on: 9th October 2025
Sam Hughes's avatar
Sam Hughes

Had some issues using online portal for payments, du...

5
Had some issues using online portal for payments, due to an issue with my address, this was all sorted by speaking to your excellent representative Reviewed on: 9th October 2025
David B's avatar
David B

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