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GJW Direct: Marine Insurance reviews

4.89
Based on 156 reviews, last reviewed 13th Jul 2025
14600% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Good value and excellent Web site. Good value and excellent Web site. Reviewed on: 13th July 2025
Harvey 's avatar
Harvey

Latest lowest rating:

1

Deal badly with claims. They are not able to pay out on valid claims and make it very hard to deal with. Avoid them at all cost. Reviewed on: 1st July 2025
Sam M's avatar
Sam M

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GJW Direct Marine Insurance reviews (156)

Two yachts and a great service to give peace of mind.

5
I have 2 sailing yachts one in Brittany and one in North Devon and always the company has been helpful and amenable to my questions and friendly to boot. I Like the Liverpool based staff who have always been friendly, understanding and helpful. I have never had a claim, but was recommended to use the company by a friend who has had a number of claims which were settled fairly and quickly. Reviewed on: 12th July 2025

Great to speak toa person

5
It was very important to be able to speak to a courteous and helpful person and not deal with a computer Reviewed on: 12th July 2025

Insuring a classic boat was simple with gjw direct

5
Insuring a 50 year old classic boat always proved difficult until I discovered gjw. They made everything so easy and gave me a great price. After I damaged the genoa during storm eowyn tjrs deal with my claim very promotly and paid it without delay. Would highly recommend Reviewed on: 12th July 2025

Great service and value for money

5
GJW Direct have been my vessels insurer for over ten years and continue to give great value for money whilst also providing excellent, personable customer service. Reviewed on: 12th July 2025

GJW Experience

5
Great renewal quote and ex Ellen customernswrvice..Verybeasy online process for purchasing and reviewing h the policies .I have. Reviewed on: 12th July 2025

Unrivalled service and good communication

5
Unrivalled service and good communication skills Reviewed on: 12th July 2025

Great value

5
Purchase and renewal easy, best rates and dealt with my claim very efficiently. Reviewed on: 12th July 2025

good stuff - service was excellent

5
good stuff - service was excellent Reviewed on: 12th July 2025

Always have had a good to excellent customer experie...

5
Always have had a good to excellent customer experience and relatively easy to deal with online. Reviewed on: 12th July 2025

No fuss no bother,easy to deal with

5
No fuss no bother,easy to deal with Reviewed on: 12th July 2025

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