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GJW Direct: Marine Insurance reviews

4.84
Based on 339 reviews, last reviewed 28th Aug 2025
30500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

4

Quote was competitive and it was easy to renew Quote was competitive and it was easy to renew Reviewed on: 28th August 2025
Jonathan L's avatar
Jonathan L

Latest lowest rating:

1

Lost the plot no multi boat policy no 0% payment ter... Lost the plot no multi boat policy no 0% payment terms increased excess only stayed as a customer because I need time to find a better company Reviewed on: 20th August 2025
Chris W's avatar
Chris W

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GJW Direct Marine Insurance reviews (339)

Great service

5
Have had the misfortune of needing to make a claim which was dealt with easily and efficiently. Reviewed on: 20th August 2025

Helpful and responsive.

5
Helpful and responsive. The renewal is not like other insurers as they remain competitive and reward being a loyal customer. It is good not having to shop around every year. Reviewed on: 20th August 2025

Excellent service.

5
Excellent service great prices and good communications. Reviewed on: 20th August 2025

Easy to deal with.

5
Easy to deal with. Unlike most insurance, renewal premiums tend to go down not up Reviewed on: 20th August 2025

Best insurance company ever

5
Always efficient and polite. Helpful and knowledgeable. Super efficient Reviewed on: 20th August 2025

I received excellent and prompt responses

5
During a recent claim I received excellent and prompt responses from the team. Reviewed on: 20th August 2025

The whole process from getting a quote, to purchasin...

5
The whole process from getting a quote, to purchasing boat insurance was easy and all GJW staff I dealt with were helpful and informative. Reviewed on: 20th August 2025

great value

5
So easy to use, great value, keep you well informed. Highly recommend GJW Reviewed on: 20th August 2025

Good customer service and willingness to help

4
Good customer service and willingness to help. I haven't had to make any claims so far so can't vouch for that but so far very happy with the service! Reviewed on: 20th August 2025

A burst water tank was an absolute nightmare, but tu...

5
A burst water tank was an absolute nightmare, but turned out to be just a bad dream when GJW got involved, resulting in the best outcome possible. Reviewed on: 20th August 2025

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