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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.80
Based on 2,116 reviews, last reviewed 25th Sep 2026
91300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very well done helpful, and answered all my questions. Very helpful, and answered all my questions. Well done . Reviewed on: 25th September 2026
Raymond H's avatar
Raymond H

Latest lowest rating:

1

DO NOT USE very poor service, would not return calls, did every thing possible to avoid paying legitimate claim. Be very careful using this company, great if you... Read more Reviewed on: 15th September 2026
garie b's avatar
garie b
Read all reviews Write a review

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (2118)

Helpful assistance

5
On the death of my late husband. They were very helpful and sorted everything out for me. I have since received a new quote and there were somethings I wasn't to quite certain, I rang them and they were once again very helpful and explained it all to me. As the saying goes "a company's the after sales assistance denotes avoid company " Reviewed on: 25th September 2026
Meanim's avatar
Meanim

Painless.

5
Painless. Easy to do business with Reviewed on: 25th September 2026
John D's avatar
John D

Great customer service

5
I’ve been with GJW for a good few years now, they have always been easy to deal with although thankfully I haven’t had to make any claims. Reviewed on: 25th September 2026
Neil M's avatar
Neil M

No mess no fuss Insurers

4
I like the no mess no fuss way of GJW's approach. Everything I wanted to know was available in writing on their website. I think I contacted them once when I first insured my boat with them and since then have had access to all the info I needed online so no need to call them. They also email me well in time to renew my policy. Reviewed on: 25th September 2026
Mo M's avatar
Mo M

GJW always give first class service

5
GJW are always easy and straightforward to deal with. Cover is easy to understand and comprehensive in covering everything you need. pricing is good value for the cover and service you get. Reviewed on: 25th September 2026
Boater 's avatar
Boater

Always helpful and knowledgeable

5
Always helpful and knowledgeable when I've dealt with the GJW team Reviewed on: 25th September 2026
Paul N's avatar
Paul N

20 and more years with GJW

5
Been with you for 20 + years, very pleased Reviewed on: 25th September 2026
Graham C's avatar
Graham C

Good service and fair price.

5
Good service and fair price. The insurance is comprehensive and easily understood. Reviewed on: 25th September 2026
Steve s's avatar
Steve s

Never had a problem.

5
Never had a problem. Prices even went down Reviewed on: 25th September 2026
Paul S's avatar
Paul S

Value for money insurance provider

5
Easy to deal with. Telephone staff were knowledgeable and helpful. Premium didn't break the bank. Reviewed on: 25th September 2026
Matthew s's avatar
Matthew s

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