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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.87
Based on 1,126 reviews, last reviewed 28th Oct 2025
18% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to make a clame but I have found GJ... I have never had to make a clame but I have found GJW Direct, to be good value for money Reviewed on: 28th October 2025
Mr D's avatar
Mr D

Latest lowest rating:

1

Useless since the takeover Useless since the takeover no multi boat policy lots of arguments to get multiple admin fees removed big hike in price too Reviewed on: 6th October 2025
Chris W's avatar
Chris W
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1126)

Excellent service, with friendly staff.

5
Excellent service, with friendly staff. Easy to renew. Reviewed on: 8th October 2025
Duncan O's avatar
Duncan O

First class customer service

5
GJW are in tune with their customer needs. At renewal time they help me ensure that my insured value is appropriate by asking me pertinent questions. The customer portal is very easy to use and I can find all the details about my policy quickly. Reviewed on: 7th October 2025
Mary B's avatar
Mary B

Always great service from GJW.

5
Always great service from GJW. I've dealt with GJW for years and find that they always give me the best price to insure my houseboat. Reviewed on: 7th October 2025
John Mackenzie's avatar
John Mackenzie

GJW were recommended to me as a good solid insurer f...

5
GJW were recommended to me as a good solid insurer for my boat. Reviewed on: 7th October 2025
David J's avatar
David J

Great value and great service for all my boats

5
I have I claim with GJW it was no problem at all. I have been a customer for over a decade and there has never been any leveraging of premiums. I always feel I am getting a good deal from a reputable provider. Reviewed on: 7th October 2025
Ian W's avatar
Ian W

Great service clear and easy to follow

5
Great service clear and easy to follow Reviewed on: 7th October 2025
Gary Hay's avatar
Gary Hay

First timer needing a good insurance provider.

5
As a first time narrow boat owner I needed some good advice and guidance when taking out my first policy. GJW replied to all my questions quickly and accurately. Made my choice of insurance provider very simple. Comprehensive cover with many extras as standard. I hope I never need to claim but it helps knowing I have a reputable insurance policy in place. Reviewed on: 7th October 2025
Tommo's avatar
Tommo

Responsive and clear communication

5
Responsive and clear communication when asking for detail on the policy. Reviewed on: 7th October 2025
Andrew J S's avatar
Andrew J S

Very efficient and professional service

5
Very efficient and professional service Reviewed on: 7th October 2025
Geoff k's avatar
Geoff k

Responsive and very helpful when you need them.

5
Very helpful when you need them, and provide affordable and comprehensive cover. Reviewed on: 7th October 2025
Michael S's avatar
Michael S

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