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GJW Direct: Marine Insurance reviews

4.84
Based on 340 reviews, last reviewed 2nd Sep 2025
30600% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

This company is always very helpful on the telephone... This company is always very helpful on the telephone easy to understand and get hold of Reviewed on: 2nd September 2025
Stephen Nafzger's avatar
Stephen Nafzger

Latest lowest rating:

1

Lost the plot no multi boat policy no 0% payment ter... Lost the plot no multi boat policy no 0% payment terms increased excess only stayed as a customer because I need time to find a better company Reviewed on: 20th August 2025
Chris W's avatar
Chris W

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GJW Direct Marine Insurance reviews (340)

GJW Direct - Speedboat/RIB Insurance

5
I’ve been with GJW Direct insuring my boat for the last 3-4 years and have found them to very efficient, price competitive and helpful with queries when required. Reviewed on: 19th August 2025

23% policy price increase! Greedy

2
23% policy price increase!! Unacceptable greed after years of loyalty, will not be renewed next year. Reviewed on: 19th August 2025

Recently acquired and premiums risen by 25%-50% .

1
Recently acquired and premiums risen by 25%-50% .. previously they offered interest free installments, now they charge nearly 30% APR and they increased premiums by 25% despite increasing no claims Reviewed on: 19th August 2025

Never had a claim but happy with the way it’s going...

4
Never had a claim but happy with the way it’s going easy to renew and happy to help on the phone friendly and helpful Reviewed on: 19th August 2025

Simple, easy and fair quotations.

5
Very simplistic to deal with online, instant fair quotations and policy covers everything I need. Renewal process was easy too, especially as it’s got cheaper each year!! (No claims!!) Reviewed on: 19th August 2025

Excellent service

5
Easy to use Web site. Helpful staff when raising queries Reviewed on: 19th August 2025

Very competitive price plus RCR discount.

5
Very competitive quote for our narrowboat and reduced subscription to River Canal Rescue as well. Reviewed on: 19th August 2025

Price is always fair and competitive with easy to re...

5
Price is always fair and competitive with easy to reach customer services. Reviewed on: 19th August 2025

Always polite, knowledgeable and prompt.

5
Always polite, knowledgeable and prompt. we had a claim several years ago which was dealt with very efficiently Reviewed on: 19th August 2025

Very easy to obtain a quote and very competitive and...

5
Very easy to obtain a quote and very competitive and value for money when quoted. Reviewed on: 19th August 2025

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