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GJW Direct: Marine Insurance reviews

View other GJW Direct products
4.87
Based on 1,121 reviews, last reviewed 14th Oct 2025
376% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great team very helpful and understanding great work Great team very helpful and understanding great work Reviewed on: 14th October 2025
Kenneth L's avatar
Kenneth L

Latest lowest rating:

1

Useless since the takeover Useless since the takeover no multi boat policy lots of arguments to get multiple admin fees removed big hike in price too Reviewed on: 6th October 2025
Chris W's avatar
Chris W
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GJW Direct Marine Insurance reviews (1121)

Excellent team in the phone.

5
Excellent team in the phone. Easy to navigate website with all documents stored paper free. Reviewed on: 8th October 2025
Clive G's avatar
Clive G

Hard to say as I've never had to make a...

4
Hard to say as I've never had to make a claim Reviewed on: 8th October 2025
Stuart M's avatar
Stuart M

My boat has been insured with GJW for years!

5
My boat has been insured with GJW for years! Good price and communication. Wouldn't change. Reviewed on: 8th October 2025
LS's avatar
LS

A simple process.

5
A simple process. GJW are an excellent firm to deal with. I recommend their services. Reviewed on: 8th October 2025
Julian W's avatar
Julian W

Very fast to settle small claim.

5
After a recent incident on our sailboat, we found it necessary to make a small claim against our insurance policy. This was handled very efficiently and the money was in our account only a few days after submitting the claim. Reviewed on: 8th October 2025
Kevin B's avatar
Kevin B

Excellent service, with friendly staff.

5
Excellent service, with friendly staff. Easy to renew. Reviewed on: 8th October 2025
Duncan O's avatar
Duncan O

First class customer service

5
GJW are in tune with their customer needs. At renewal time they help me ensure that my insured value is appropriate by asking me pertinent questions. The customer portal is very easy to use and I can find all the details about my policy quickly. Reviewed on: 7th October 2025
Mary B's avatar
Mary B

Always great service from GJW.

5
Always great service from GJW. I've dealt with GJW for years and find that they always give me the best price to insure my houseboat. Reviewed on: 7th October 2025
John Mackenzie's avatar
John Mackenzie

GJW were recommended to me as a good solid insurer f...

5
GJW were recommended to me as a good solid insurer for my boat. Reviewed on: 7th October 2025
David J's avatar
David J

Great value and great service for all my boats

5
I have I claim with GJW it was no problem at all. I have been a customer for over a decade and there has never been any leveraging of premiums. I always feel I am getting a good deal from a reputable provider. Reviewed on: 7th October 2025
Ian W's avatar
Ian W

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