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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.81
Based on 2,116 reviews, last reviewed 25th Sep 2026
91300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very well done helpful, and answered all my questions. Very helpful, and answered all my questions. Well done . Reviewed on: 25th September 2026
Raymond H's avatar
Raymond H

Latest lowest rating:

1

DO NOT USE very poor service, would not return calls, did every thing possible to avoid paying legitimate claim. Be very careful using this company, great if you... Read more Reviewed on: 15th September 2026
garie b's avatar
garie b
Read all reviews Write a review

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (2116)

No need for me to go anywhere else.

5
Efficient, friendly and helpful staff and responsive when needed. Reviewed on: 11th July 2025
Michael S's avatar
Michael S

Good value premiums with excellent claims support.

5
Good value premiums with excellent claims support. They are exactly the kind of insurer you need. Reviewed on: 11th July 2025
Allister cleal's avatar
Allister cleal

Gold star - recommend 100%

5
Totally recommend any boat users to go with GJW. Second to non service and back up. Simple and easy to use systems when needed. Easy to deal with when you need them most. Gold star. Reviewed on: 11th July 2025
Roger Jackson 's avatar
Roger Jackson

Smooth transaction

5
Having no experience in boat insurance my experience with getting the insurance was excellent helped with any issues I had Reviewed on: 11th July 2025
Glenn's avatar
Glenn

First class service

5
I have been fortunate in not having to claim on my boat insurance, but the service I have received from GJW has been excellent, the staff are knowledgeable and friendly. Reviewed on: 11th July 2025
Gavin H's avatar
Gavin H

Easy claim process

5
A claim was easy to process with good information at all timed Reviewed on: 11th July 2025
John D's avatar
John D

Marine Insurance made easy

5
I bought GJW Direct marine insurance for my narrowboat online. The process was very easy with minimal questions to answer. Reviewed on: 11th July 2025
Jeremy's avatar
Jeremy

Been with the company since 1995. Very happy!

5
Been with the company since 1995. Had 2 claims in early days, handled efficiently and without fuss. No claims since, I have 2 boats all queries and processes dealt with efficiently. Cover provided for me even though one of my boats is outside normal cruising areas. Very happy! Reviewed on: 11th July 2025
Derek S's avatar
Derek S

First class service in every way

5
First class service in every way Reviewed on: 11th July 2025
Robert Padfield's avatar
Robert Padfield

Just fantastic, all the information you need and all...

5
Just fantastic, all the information you need and all the help you could ask for. Very easy to deal with. Can't speak highly enough about their customer care. Reviewed on: 11th July 2025
Edward 's avatar
Edward

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