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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1068 reviews)

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4.97

Based on 1,068 reviews, last reviewed 4th Dec 2025

96% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Good and easy to use Good and easy to use nice people to Reviewed on: 4th December 2025

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1068)

Great staff great ladies great team and a great sevice

Great staff great ladies great team and a great sevice Reviewed on: 24th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Farah, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 25th April 2025

I have used community credit union phone number of y...

I have used community credit union phone number of years I have never had any issues problems the service is next to none Reviewed on: 24th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kathryn, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 25th April 2025

Absolutely amazing ppl, they have helped me so much...

Absolutely amazing ppl, they have helped me so much I'm so grateful Reviewed on: 24th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Aneesa, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 25th April 2025

Brilliant very helpful very handy

Brilliant very helpful very handy Reviewed on: 24th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Claire, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 25th April 2025

Amazing always friendly and always helpful I would r...

Amazing always friendly and always helpful I would recommend to everyone Reviewed on: 24th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lisa, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 25th April 2025

Put my application in they said it would take up to...

Put my application in they said it would take up to 2 working days due to bank Holiday and they got back to me in exactly 2 working days Reviewed on: 24th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Gemma, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 25th April 2025

Alway dealt with quick and very well

Alway dealt with quick and very well Reviewed on: 23rd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Louise, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 24th April 2025

Fantastic experience excellent support for my family

Fantastic experience excellent support for my family Reviewed on: 23rd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Damien, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 24th April 2025

Everytime I need something i always have quick respo...

Everytime I need something i always have quick respond and help immediately. Reviewed on: 23rd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Magdalena, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 24th April 2025

Brilliant service and quick response

Brilliant service and quick response Reviewed on: 23rd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emma, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 24th April 2025

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