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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.92 (1327 reviews)

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4.92

Based on 1,327 reviews, last reviewed 21st Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I have been with pennie community credit since 2022,... I have been with pennie community credit since 2022, they have new name Northern community bank, they have been great not only with loans ,but savings... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

Review Northern Community Bank (formerly Pennine Community Credit Union): Loans now

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1327)

Very polite very helpful great service I would highl...

Very polite very helpful great service I would highly recommend them to people Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rochelle, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 24th June 2025

never had a bad experience with PCCU the staff are a...

never had a bad experience with PCCU the staff are amazing and provide the best customer service I had recommended PCCU to my family and friends and they say the same things Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Katie, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks for recommending us. Response date: 24th June 2025

My experience with credit union has always been the...

My experience with credit union has always been the best customer service and how smooth things run. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Alenh, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 24th June 2025

Very affordable and reliable

There very affordable and reliable, there quick to process messages and loans Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jennifer, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 24th June 2025

Very good customer service always reliable and good...

Very good customer service always reliable and good for tops us when In need it’s helped me in so many ways Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Yvonne, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 23rd June 2025

Very helpful and easy to set up.

Very helpful and easy to set up. Help with everything they can. Easy to pay Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samantha, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 23rd June 2025

Excellent

Quick and easy to use, really easy to use the app! Hrl0ed me out so much Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Haylee, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 23rd June 2025

I started off with the family loan, as to which the...

I started off with the family loan, as to which the staff were really helpful. It's a fast process, they work the hardest to fit everyone's abilities and needs. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Teegan, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 23rd June 2025

Im pleased that I got told about penny community cre...

Im pleased that I got told about penny community credit they are extremely very good any questions I asked they are very happy to help when I ring and speak to them who ever answered the phone are very nice and any questions i asked they are helpful Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Naomi, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 23rd June 2025

Been a very big help when needed.

Been a very big help when needed. Everytime I have messaged and needed help with anything they have always replied straight away. Would 100% recommend Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Amy, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 23rd June 2025

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