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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1070 reviews)

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4.97

Based on 1,070 reviews, last reviewed 6th Feb 2026

95% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Had nothing but amazing things about this they’ve he... Had nothing but amazing things about this they’ve helped me and are so easy to communicate with Reviewed on: 6th February 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

Everytime I need something i always have quick respo...

Everytime I need something i always have quick respond and help immediately. Reviewed on: 23rd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Magdalena, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 24th April 2025

Brilliant service and quick response

Brilliant service and quick response Reviewed on: 23rd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emma, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 24th April 2025

Brilliant helpful quick service always able to answe...

Brilliant helpful quick service always able to answer questions with a fast response Reviewed on: 23rd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lizzie, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 23rd April 2025

Very good easy to apply and so easy to message good...

Very good easy to apply and so easy to message good payment arrangements to would recommend Reviewed on: 22nd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Stacey, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 23rd April 2025

Applied for a loan earlier this week just been appro...

Applied for a loan earlier this week just been approved easy affordable re payments and easy application Reviewed on: 22nd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Paige, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 23rd April 2025

Very helpful

Very quick and easy application and very friendly staff and very helpful when needing any help with anything Reviewed on: 22nd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Danielle, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 23rd April 2025

Always quick and understanding, the staff are lovely...

Always quick and understanding, the staff are lovely and always helpful. Great experience Reviewed on: 22nd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Anisah, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 23rd April 2025

Amazing service , would definitely recommend

Amazing service , would definitely recommend Reviewed on: 22nd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi I A, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 23rd April 2025

I love being apart of the PCCU family.

I love being apart of the PCCU family. Any questions are always answered quick and efficiently, and all staff I have ever dealt with genuinely want to help and that definitely shows with the high level of customer service/satisfaction Reviewed on: 22nd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Laura, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 23rd April 2025

Would highly recommend to anybody I know this compan...

Would highly recommend to anybody I know this company helps you save as you can borrow. Very responsive Reviewed on: 17th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sara, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 23rd April 2025

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