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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1068 reviews)

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4.97

Based on 1,068 reviews, last reviewed 4th Dec 2025

96% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Good and easy to use Good and easy to use nice people to Reviewed on: 4th December 2025

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1068)

Brilliant helpful quick service always able to answe...

Brilliant helpful quick service always able to answer questions with a fast response Reviewed on: 23rd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lizzie, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 23rd April 2025

Very good easy to apply and so easy to message good...

Very good easy to apply and so easy to message good payment arrangements to would recommend Reviewed on: 22nd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Stacey, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 23rd April 2025

Applied for a loan earlier this week just been appro...

Applied for a loan earlier this week just been approved easy affordable re payments and easy application Reviewed on: 22nd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Paige, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 23rd April 2025

Very helpful

Very quick and easy application and very friendly staff and very helpful when needing any help with anything Reviewed on: 22nd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Danielle, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 23rd April 2025

Always quick and understanding, the staff are lovely...

Always quick and understanding, the staff are lovely and always helpful. Great experience Reviewed on: 22nd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Anisah, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 23rd April 2025

Amazing service , would definitely recommend

Amazing service , would definitely recommend Reviewed on: 22nd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi I A, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 23rd April 2025

I love being apart of the PCCU family.

I love being apart of the PCCU family. Any questions are always answered quick and efficiently, and all staff I have ever dealt with genuinely want to help and that definitely shows with the high level of customer service/satisfaction Reviewed on: 22nd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Laura, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 23rd April 2025

Would highly recommend to anybody I know this compan...

Would highly recommend to anybody I know this company helps you save as you can borrow. Very responsive Reviewed on: 17th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sara, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 23rd April 2025

Everyone is so friendly that you speak to and they a...

Everyone is so friendly that you speak to and they are a good helping hand, I can’t believe that I’m saving money (not one for saving) as well as paying off my loan it perfect for me and my family. Reviewed on: 17th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Missy, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 23rd April 2025

Pennine community credit union are really good, help...

Pennine community credit union are really good, helpful and friendly. I would recommend them to my family and friends. Reviewed on: 17th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kimberley, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 23rd April 2025

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