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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.92 (1327 reviews)

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4.92

Based on 1,327 reviews, last reviewed 21st Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I have been with pennie community credit since 2022,... I have been with pennie community credit since 2022, they have new name Northern community bank, they have been great not only with loans ,but savings... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1327)

very good service and really helpful non judgemental

very good service and really helpful non judgemental Reviewed on: 14th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lorraine, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 16th June 2025

Brilliant customer service and fast acting

Brilliant customer service and fast acting Reviewed on: 13th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kayla, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 16th June 2025

Great communication

Great communication and very quick responses and is always available to help Reviewed on: 13th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Veki, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 16th June 2025

Easy and quick process.

The process was easy and quick to complete. Communication was efficient and I received a decision in the time specified. Reviewed on: 12th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jo, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 12th June 2025

Fast and efficient No problems at all topping up my...

Fast and efficient No problems at all topping up my existing loan Reviewed on: 12th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Stacey, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 12th June 2025

Excellent service definitely recommend

Excellent service definitely recommend Reviewed on: 12th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lisa, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 12th June 2025

His was so quick and easy to re apply.

His was so quick and easy to re apply. Takes the stress and worry out of the process. Thank you Reviewed on: 11th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Carla, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 12th June 2025

Used the service for years!

Used the service for years! Very reliable, easy to use the app service and interest rates are manageable compared to other loan services Reviewed on: 10th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emma, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 11th June 2025

They’re a reliable friendly service which helps fami...

They’re a reliable friendly service which helps families in an efficient & effective way with their savings options Reviewed on: 10th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Shona, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 11th June 2025

Doing a brilliant job finding help for the people wh...

Doing a brilliant job finding help for the people who need it the most , excellent Reviewed on: 10th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Andrea, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 11th June 2025

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