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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1070 reviews)

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4.97

Based on 1,070 reviews, last reviewed 6th Feb 2026

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Had nothing but amazing things about this they’ve he... Had nothing but amazing things about this they’ve helped me and are so easy to communicate with Reviewed on: 6th February 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

Would definitely recommend.

Staff are friendly, loan decisions made quickly. Affordable loans. Great ways to save for Christmas. Long term savings and so much more!! Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Karen, What a great review – thank you! We’re so glad we could help, and we really appreciate the recommendation. Response date: 25th July 2025

Every step is well explained fantastic customer serv...

Every step is well explained fantastic customer service quick response to messages Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samantha, Thanks for taking the time to share your experience – we’re so pleased to hear it was a positive one. Feedback like this helps us keep improving, so we really do appreciate it. Response date: 25th July 2025

Every time I’ve had a problem they have always answe...

Every time I’ve had a problem they have always answered it straight away and so polite n easy to use the app Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Echo, Thanks so much for your lovely feedback! We’re really glad we could support you when you needed it. Response date: 25th July 2025

Customer since 2019

We never been disappointed always very friendly and helpful staff that's we have savings and we also get loan when we needed without any hassle they realy respect their old customer Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Claudia, We really appreciate your kind words and continued support. Thank you for choosing us! Response date: 25th July 2025

Always on hand to ask ?

Always on hand to ask ? And willing to work the best outcomes for me and the company really helps bye asking questions and they always give the right answers Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Mark, Thank you for taking the time to leave us a review. It’s wonderful to hear you felt supported throughout the process. That’s exactly what we’re here for! Response date: 25th July 2025

Always ready to help you out.

Always ready to help you out.... never had no problem with then so I definitely guarantee then Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Charlene, What a great review – thank you! We’re so glad we could help, and we really appreciate the recommendation. Response date: 25th July 2025

Nice staff and helps when you are struggling

Nice staff and helps when you are struggling Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Francesca, Thank you for taking the time to leave a review – we’re proud to be here when our account holders need us most. Response date: 25th July 2025

Staff are polite and friendly.

Staff are polite and friendly. The app is easy to use. Great service all round Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Laurie, Thanks for the 5-star review – we really appreciate it and we’re so glad you had a great experience with us! Response date: 25th July 2025

Reliable, speedy & supportive

They have always been there to help & advise. Quick at responding and speedy with payments. They have also been very sensitive to personal circumstances which means a lot when you’re going through a tough time. Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Katie, Thank you for taking the time to leave a review – we’re proud to be here when our account holders need us most. Response date: 25th July 2025

I find it really helpful to make sure ive got money...

I find it really helpful to make sure ive got money i can apply for if I need to buy uniforms as I have 5 children or holiday funds its a really good idea, the staff are really nice, polite and helpful Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Leah, Thanks so much for your lovely feedback! We’re really glad we could support you when you needed it. Response date: 25th July 2025

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