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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.92 (1287 reviews)

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4.92

Based on 1,287 reviews, last reviewed 19th Jun 2026

10500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

They were really good and thorough to make sure you... They were really good and thorough to make sure you can afford the loan a great company Reviewed on: 19th June 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1287)

One happy customer

One happy customer and a fantastic service nothing more to ask for absolutely perfect thanks Reviewed on: 25th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Neal, Thanks for the 5-star review – we really appreciate it and we’re so glad you had a great experience with us! Response date: 28th July 2025

Staff very helpfull and the loan process is very str...

Staff very helpfull and the loan process is very straight forward and they keep in touch with you every step of the way Reviewed on: 25th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Natasha, Thanks for taking the time to share your experience – we’re so pleased to hear it was a positive one. Feedback like this helps us keep improving, so we really do appreciate it. Response date: 28th July 2025

Always helpful.

Always helpful. Good service. Everything resolved whenever i contact them. Reviewed on: 25th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Katrina, Thanks so much for your lovely feedback – we’re really glad you had a good experience. Our team always aims to keep things friendly, fair and easy for our account holders Response date: 25th July 2025

Friendly understanding offer great advice always wil...

Friendly understanding offer great advice always willing to listen Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Dawn, Thanks so much for your lovely feedback! We’re really glad we could support you when you needed it. Response date: 25th July 2025

Friendly Staff, Queries always sorted efficiently.

Friendly Staff, Queries always sorted efficiently. Very happy with all services provided. Would highly recommend. Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emma, What a great review – thank you! We’re so glad we could help, and we really appreciate the recommendation. Response date: 25th July 2025

Very helpful staff, if unable to get a loan they wil...

Very helpful staff, if unable to get a loan they will tell you what you need to improve on for future application Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Charlotte, Thanks so much for your lovely feedback – we’re really glad you had a good experience. Our team always aims to keep things friendly, fair and easy for our account holders Response date: 25th July 2025

Really struggled at the moment with having stuff to...

Really struggled at the moment with having stuff to by for my little one and then having appliances breaking. Got in touch a month before my eligible date and they have helped me massively. A huge mountain has been lifted for me not to have to worry this month one little bit. Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Beckie, Thank you for taking the time to leave a review – we’re proud to be here when our account holders need us most. Response date: 25th July 2025

Would definitely recommend.

Staff are friendly, loan decisions made quickly. Affordable loans. Great ways to save for Christmas. Long term savings and so much more!! Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Karen, What a great review – thank you! We’re so glad we could help, and we really appreciate the recommendation. Response date: 25th July 2025

Every step is well explained fantastic customer serv...

Every step is well explained fantastic customer service quick response to messages Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samantha, Thanks for taking the time to share your experience – we’re so pleased to hear it was a positive one. Feedback like this helps us keep improving, so we really do appreciate it. Response date: 25th July 2025

Every time I’ve had a problem they have always answe...

Every time I’ve had a problem they have always answered it straight away and so polite n easy to use the app Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Echo, Thanks so much for your lovely feedback! We’re really glad we could support you when you needed it. Response date: 25th July 2025

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