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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1070 reviews)

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4.97

Based on 1,070 reviews, last reviewed 6th Feb 2026

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Had nothing but amazing things about this they’ve he... Had nothing but amazing things about this they’ve helped me and are so easy to communicate with Reviewed on: 6th February 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

Highly recommended Pennine!

Quick and easy with Pennine, affordable rates, and great customer service. Would highly recommend a loan or a savings account with Pennine. They are quick to respond to queries and any problems. Reviewed on: 21st June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Amy, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 23rd June 2025

So easy to use and straight forward process, and ext...

So easy to use and straight forward process, and extremely helpful staff. Reviewed on: 21st June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kyle, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 23rd June 2025

I am so happy with pennine community they help you...

I am so happy with pennine community they help you with loan and savings so they are very helpful abd help you get by bad days Reviewed on: 21st June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Yasmin, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 23rd June 2025

Pccu, is a fantastic reliable loan service which ha...

Pccu, is a fantastic reliable loan service which has a simple easy to use App system. The staff are always on hand to reply instantly to any questions. And funds are paid out quickly! I've been a member for years and recommend it to everyone. Reviewed on: 21st June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Christina, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks for the recommendation! Response date: 23rd June 2025

Helpful and reliable

It help you when your sturggling with no fuss Reviewed on: 21st June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 23rd June 2025

Helpful and affordable

I have habe numerous loans, the staff are already on hand to answer any questions I have. The repayments are good, they don’t put you in financial deficit. They will say no when it’s not a good idea to get a new loan, which will upset some people but it’s good for you really. Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi OO, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 23rd June 2025

They helped me big :)

They help me when I've need help me save for my son :) Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Leanne, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 23rd June 2025

They are extremely friendly and professional, they m...

They are extremely friendly and professional, they make everything clear when explaining loans etc, very happy with PCCU services Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Stacey, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 23rd June 2025

They have helped me when I've needed it and the loan...

They have helped me when I've needed it and the loans are made affordable to suit you. The customer service is excellent always there to help if you need it. I would highly recommend to friends and family Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Tracey, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks for recommending us! Response date: 23rd June 2025

Brilliant service

Easy and quick to use great communication Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Deana, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 23rd June 2025

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