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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.91 (1262 reviews)

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4.91

Based on 1,262 reviews, last reviewed 16th Jun 2026

18700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Excellent customer service everytime Excellent customer service everytime Reviewed on: 16th June 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1262)

Absolutely brilliant

Absolutely brilliant great service Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Joanne, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025

Easy to use.

Easy to use. Very friendly and helpful. Fantastic rates! Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emma, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 1st July 2025

I was ina very hard place when I first took a loan o...

I was ina very hard place when I first took a loan out my car had broke and I could not afford to get it fixed they were very helpful and it was straightforward a am now complaining my second loan and I wouldn't hesitate to get another Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sarah, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 1st July 2025

When I was having money troubles pennine did not jud...

When I was having money troubles pennine did not judge and were there to help Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kirsty, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 1st July 2025

Very good customer service.

Very good customer service. Excellent services provided to your needs Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Stacey, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025

Without a doubt always been there for support and he...

Without a doubt always been there for support and help when needed Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Natalie, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 1st July 2025

Theses have been great, helpful and understanding.

Theses have been great, helpful and understanding. I dont feel judged. Setting up is fast and easy Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samantha, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 1st July 2025

Very good loan company very quick and easy

Very good loan company soon as it’s approved in your bank within 4 hours Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Gabbie, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 1st July 2025

Excellent very helpful and very easy app would highl...

Excellent very helpful and very easy app would highly recommend Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Helen, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 1st July 2025

So good.

They have been there for me when I really needed some help. Amazing team. Very kind and professional. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Ewelina, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 1st July 2025

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