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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1151 reviews)

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4.97

Based on 1,151 reviews, last reviewed 25th Apr 2026

1875% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Great and simple to use good value Great and simple to use good value Reviewed on: 25th April 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1151)

When i apply its always done very quick very happy w...

When i apply its always done very quick very happy with this Reviewed on: 25th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sonia, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 26th June 2025

Never had a problem with anyone at the Burnley credi...

Never had a problem with anyone at the Burnley credit union, always polite, responsive and eager to help Reviewed on: 25th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Zoe, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 26th June 2025

Pccu staff are excellent

Credit union staff have always been supportive and helpful and brilliant to deal with. I feel safe borrowing money from them. Reviewed on: 25th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Fern, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 26th June 2025

Where do I start ?

Where do I start ? I have been a customer for 10+ years now and this company has got better and better, with loans and saving.. and now with online accounts you can get instant money out your account at any time.. its definitely the best around and I'd give it a 5 star rating.. because they are the best.. Reviewed on: 25th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Imran, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 26th June 2025

Amazing service from start to finish always know wha...

Amazing service from start to finish always know what I owe and what I can get on loan Reviewed on: 24th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Char, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 26th June 2025

staff are very helpful and lovely

staff are very helpful and lovely Reviewed on: 24th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Chelsea, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 26th June 2025

I was struggling and pccu helped me quick and easy s...

I was struggling and pccu helped me quick and easy steps to follow too. Reviewed on: 24th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Ashlee, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 26th June 2025

Friendly staff always helpful with any questions

Friendly staff always helpful with any questions Reviewed on: 24th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kelly, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 26th June 2025

Amazing staff very friendly and quick response!

Amazing staff very friendly and quick response! Very easy to use Reviewed on: 24th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Chloe, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 26th June 2025

Always helpful and unstanding.

Always helpful and unstanding. good value and useful Reviewed on: 24th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Shula, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 26th June 2025

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