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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1070 reviews)

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4.97

Based on 1,070 reviews, last reviewed 6th Feb 2026

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Had nothing but amazing things about this they’ve he... Had nothing but amazing things about this they’ve helped me and are so easy to communicate with Reviewed on: 6th February 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

I've always had 5 star service from them.

I've always had 5 star service from them.there always there to help when I have a problem. They deliver fast service. Customer service is by the best always offering a hand when times get tough Reviewed on: 22nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Dawn, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 23rd June 2025

All the time they are very helpfully.

All the time they are very helpfully. Reviewed on: 22nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lucie, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 23rd June 2025

Very polite, always on time, always informed

Very polite, always on time, always informed Reviewed on: 22nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Paige, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 23rd June 2025

Really great very fast and reliable

Really great very fast and reliable Reviewed on: 22nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Shell, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 23rd June 2025

Brilliant service would highly recommend

Brilliant service would highly recommend Reviewed on: 22nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kayleigh, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 23rd June 2025

PCCU are Excellent

PCCU were fab! Easy to apply very efficient too Reviewed on: 22nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi C Milward, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 23rd June 2025

Been there when I need it more.

Been there when I need it more. Easy to use Reviewed on: 22nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Anca, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 23rd June 2025

They have all ways been helpful there system is easy...

They have all ways been helpful there system is easy to use and payment are so easy to pay back and if I have any problems they get back to your in hours Reviewed on: 22nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 23rd June 2025

Best loan company as it’s very fair repayments all w...

Best loan company as it’s very fair repayments all while saving as you go. Very flexible choices with an app that’s very handy to use that allows you to see where you’re at in your repayments and savings scheme! Reviewed on: 22nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Shona, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 23rd June 2025

Excellent company, wonderful customer service

Firstly, the customer service do listen to people. They are kind, understanding and can tailor everything to the needs of customer. Reviewed on: 22nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kornelia, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 23rd June 2025

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